Forum Discussion
kclarkezero
23 days agoCommunity Member
Transferring content from free trial to licensed version
Hello everyone.
I am new to the Articulate community! I have enjoyed getting to know the product on the free trial, and my company has recently purchased a license as part of their license pool. ...
StevenBenassi
23 days agoStaff
Hi kclarkezero​!
Welcome to Articulate 360 and the E-Learning Heroes community!
I noticed that you've also connected with my colleague Mick, through a support case. Smart move! I understand your Articulate ID has remained the same across both subscriptions, however they are hosted in different regional data centers.
As Mick shared, we currently do not support the transfer of data between Articulate IDs located in separate data centers (EU/US). I understand this may feel restrictive, and I've shared this feedback with our product team on your behalf.
We'll be sure to notify you if we release a future enhancement that helps!
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