Reach 360: Create and Manage Certificates

Do you need to prove you took training, demonstrate that your organization has met accreditation guidelines, or just want to show off? Certificates offer learners and organizations vital evidence of learning. A standard certificate of completion can be applied to all Reach 360 training, but you can also customize your own to do things like tweak the logo or include specific metrics. Here's how.

• Create a New Certificate
• Modify and Manage Existing Certificates
• Apply the Certificates to Training

Create a New Certificate

Every Reach 360 account starts with a standard, default certificate. It includes:

• Training title
• Learner name
• When the training was completed
• Company Name

But sometimes you don’t need every field for every course—or you need to include more information to meet accreditation guidelines. To do that, add a new certificate with customized fields. 

1. Go to Manage > Settings or click Manage next to the certificate setting for any course or learning path record.
2. Click Manage Certificates.
3. From the drop-down menu, select Create New.
4. Enter a name for your certificate and click Save.
5. Toggle the sections you'd like to display or hide. Every certificate displays a minimum of the training title, learner name, and completion date. 
• Custom Logo: Displays your company logo by default. You can upload an alternate image. Deleting an uploaded image reverts the image to your company logo.
• Company Name: As defined in your Reach 360 settings.
• Duration: Time it took the learner to complete the training
• Quiz Score: The learner's score when they first met the quiz completion requirement
• Start Date: Adds the date the learner started the training to the completion date line 
6. Select Set as Default to make this the certificate that published courses will use by default going forward. This doesn't change the certificate selected for previously published courses. 
7. Click Save to commit the changes and Close to return to the settings screen. 

Pro Tip: Before you upload an alternate image, make sure you remove as much whitespace as possible. If you’re using a transparent background, your image should be saved as a PNG file. 

Modify and Manage Existing Certificates

Modify, rename, and delete existing certificates from the same interface. 

1. Go to Manage > Settings or click Manage next to the certificate setting for any course or learning path record.
2. Click Manage Certificates.
3. Select a certificate from the drop-down menu. 
4. Make changes to the certificate layout and click Save.
   
   or
5. Click the edit icon next to the certificate name to rename or delete the certificate. Deleted certificates can't be recovered.
6. Click Save to commit the changes and Close to return to the settings screen. 

Note: If you delete a certificate that's been assigned to training, it's replaced with the standard certificate. 

Apply Certificates to Training

From the Courses or Learning Paths list, select a training. In the publishing settings, select the certificate you'd like to apply from the Certificates drop-down list.

Note: When publishing training to Reach 360 with the Certificate for course completion option selected, the standard certificate is applied.