5 Ways to Get the Most Value From AI Tools
There’s lots of buzz in the e-learning world about generative AI's potential to speed up our workflows and extend our abilities to create exciting new projects. And even though we’re only in the early days of this technology, people are already finding ways it can help them—including summarizing content, refining written text, brainstorming ideas, speeding up development processes, writing code, and taking tedious tasks off their plates. But there’s no one-size-fits-all solution for everyone’s needs. We don’t all work the same way, create the same content, have the same pain points, or even want the same kinds of assistance. So, to get the most value from any AI tool or feature, you’ll want to go beyond the general ways it can help anyone and dig into the specific ways it can help you. As you’re checking out an AI tool or feature, try these five techniques to zero in on how you personally can get the most from it. 1. Dig into how your AI tool works As with any technology, every AI tool or feature has its own strengths—and the more you play to them, the better results you’ll get. So start your journey by investigating what the particular AI tool you’re using is especially good at and how you can get the best results from it. That way, you can set your own expectations around when and how it makes the most sense to include it in your workflow. Official documentation and tutorials are a helpful place to begin. They’ll outline what the tool does and the standard processes for using it. But also keep an eye out for what other users are saying. They can help you separate hype from reality. And they’ll likely have advice on strategic ways to weave the tool into your processes or how to push the boundaries of what it can do. 2. Build in time for experimentation There’s rarely just one “best” way to use an AI tool. Many are flexible, allowing them to play a part in your work in a variety of ways. That flexibility gives these tools more ways to cater to your needs. But it also means that it might take some experimentation to determine how—or if—they fit into different design and development steps. That’s why you can get more from your AI tools and features by simply setting aside time to play with them before you start putting them to work. For instance, try exploring questions like: how do different AI features contribute to the kinds of learning experiences you create? which prompt phrasing gets you the best results in the shortest amount of time? Does changing the order in which you use different AI features together change the results you get? how much do you enjoy using each feature? This up-front play may slow down your productivity in the short run. But in the long run, it’s one of the best ways to refine how each tool fits into your world and discover how to use it skillfully. 3. Look for the overlap between AI strengths and tasks you want off your plate When it comes to getting real value from AI, you don’t just want it to take on any task it’s good at. You want AI to take on the tasks you enjoy the least. Maybe your subject matter experts tend to give you dense info dumps of content. Having AI sift through it all and summarize the main points could make the experience less draining. Perhaps you need to liven up some old courses but don’t love rewriting boring copy. Getting AI to take the first crack at adjusting the copy’s tone could make the rewriting process less tedious. Or maybe you’re tired of refilming the same training video because a few company terms keep changing. By switching to an AI presenter, those changes would take a few minutes at your computer instead of hours of reshooting and editing. If you don’t love doing something and AI can competently take on some of the work for you, you’ll appreciate it all the more. And the flip side applies as well. Is there a task AI is good at that you honestly enjoy? Then don’t feel pressured to give it up. You’re not going to find AI tools valuable if they’re taking away the work that fuels you. Instead, use them to free up time so you can give your most-enjoyed tasks your full attention. 4. Know how to check AI’s work AI tools can be helpful. But, just like any resource or person, they’re not perfect. To get the best results, you need to know where this technology can make mistakes so it’s easier to find and correct them. The first area to keep an eye on is information accuracy. AI-generated content is often accurate. But because AI tools don’t actually understand the material they’ve been trained on and instead work by recognizing patterns, mistakes can creep in. Referred to as hallucination, these tools can accidentally invent facts or content. To catch these occasional errors, build in a content review pass into your development plan—something you or a subject matter expert may already be doing. It’s also helpful to include a bias check in that review process. Since AI tools are typically trained on massive amounts of information, biases around gender, race, age, religion, and more can sometimes sneak into the data set. Because of that, it’s important to review ai-generated or altered work to search for these specific issues—just like you might do today with stock photos or external research. Need ideas on what to look for? Want to consider how to avoid bias in both AI and human-generated content? Check out this article on four ways to make courses more inclusive. 5. Stay on top of how this technology evolves AI tools are evolving fast. So what’s true about their capabilities today might only be part of the picture tomorrow. If you’re excited about the possibilities, this is great news. But it also means that to get the full value from the AI tools you’re using now, you’ll want to actively pursue product updates and news so you don’t miss out on valuable new features. And as you’re planning for future projects, knowing what features and tools will be on the market soon can help you make informed purchasing decisions now. Wrap-up AI tools have a lot to offer our industry. But when it comes to deciding which aspects of them are the most useful, there’s no universal right answer. Instead, it often varies from person to person, company to company, and sometimes even project to project. That’s why the five approaches in this article can be so handy. They’ll help you explore your AI options and determine where they offer the most value for you and your work. Interested in the ways AI and eLearning can intersect? Check out these articles: 4 AI Basics Every E-Learning Creator Needs To Know in 2024 Why AI Could Turbocharge L&D Professionals How E-Learning Experts Shaped Articulate AI Want even more insights on the technologies and approaches that can help you create effective e-learning? Subscribe to our newsletter to get the latest e-learning inspiration and insights directly in your inbox. You can also find us on LinkedIn and X. And if you have questions, please share them in the comments.5 Ways You Can Advocate for Your Value to the Business as a Course Creator
In an ideal world, leadership would always have a clear view of the impact of your e-learning projects and your unique value to the organization. But that view can be much foggier in real life than we’d like it to be. When our company or leadership doesn’t get what course creators like us do or how it benefits them, we can end up on shaky ground. That lack of understanding makes it hard for us to push back against training cuts. It makes it tricky to get budget increases for tech investments or team expansion. And it can even lead to the mistaken belief that we can easily be replaced by new technology or people without e-learning expertise. Thankfully, many of these issues stem from an easy-to-address source—a lack of awareness. Tipping the balance back in your favor is often as easy as advocating for your work and yourself. Not sure how to do that? Here are a few good places to start. 1. Find your champions It’s possible to do this self-advocacy work on your own. But you’ll probably reach more ears and shift perceptions faster if other people are talking up your work too. Think of it like how you might decide where to eat when traveling to a new city. Intriguing social media posts from a restaurant might get your attention. But chances are a trusted friend telling you about their favorite dining spot in town is more likely to influence your decision. Who might step up to champion your work or team? Consider tapping into people like: Subject matter experts (SMEs) that you have a strong working relationship with. Learners who’ve given your e-learning glowing reviews. Stakeholders who’ve seen the impact your past projects made on the business. Trusted coworkers who know how great your work is—and why it should matter to others. If you’re feeling awkward about asking people to praise your work, just keep your requests small at first. For instance, if an SME emails you a compliment about how easy you’ve been to work with, ask them to forward it to your manager as well. 2. Be loud and proud about your successes We sometimes get siloed off in learning and development. As a result, other teams may have no idea what we’re working on and why it’s so important to the company. If you’re feeling a bit invisible, a good solution is to put on your marketing hat and pursue opportunities to share what you’re doing. This is a great time to tap into your manager and champions to help you find ways to share your work. Large-scale efforts—like presenting at a department meeting, sharing an eye-catching infographic about the impact of a course, or making a year-in-review video highlighting your team’s biggest wins—can all help. But even smaller actions—like asking someone who gave a glowing review of your course to tell their team why they should take it too—can get the word out there. While you’re doing this promo work, don’t just focus on the final project. Also talk up the unique skills and ideas you and your team contributed to make it succeed. That way people don’t just get excited about the finished content—they’ll also get excited about what you and your team bring to the table. 3. Share how what you do connects to broader business goals The people we work with may have a vague sense that e-learning benefits the company in some way. But they may not know precisely how. Or sometimes they understand the surface benefits of our e-learning—like how compliance training checks off a legal requirement—but may not see the deeper, more meaningful impacts it makes in the long run. The best way to turn this situation around is to help these colleagues make those connections. Look for opportunities to call out the specific ways your projects contribute to key company goals. For instance, maybe that compliance course also helped reduce workplace injuries or prevented costly fines. And be sure to be direct about these links so there’s no ambiguity about the impact of your work. 4. Talk to your audience in terms they care about While you’re talking up what you do, also think about how you’re framing that information. When you’re chatting with other learning professionals, eyes will often light up when you share how a project met your learning objectives, used a development tool in a creative way, or tied into learning research. But that likely won’t mean as much—or sometimes anything—to people outside our field. Instead, promote your work in ways that will speak to your audience. For instance, if they’ve complained to you about the boring and useless e-learning at their last job, tell them about all the ways you're making your courses interesting and practical. If your project can help with their team’s goals, tell them how it does that. Or, if you know they’re constantly feeling crunched for time, play up the key ways you’re streamlining your projects. That way, they’ll know you’re making a difference on things that matter to them personally. 5. Do the math to connect your successes to the bottom line Want a measure of success that’s easy to get people excited about? Focus on money. In some cases, financial numbers are easy to uncover—for instance, if you launched training on upselling a new product and the sales numbers immediately went up. Other times, though, you might need to break out your calculator to convert one kind of win into a financial one. For example, if you shaved ten minutes off of your company’s annual compliance training, that may not initially sound like a big deal. But if you have 60,000 employees that have to take it, that’s 10,000 hours of saved work time. If your company’s average hourly salary is $25, that ten-minute trim saved the company $250,000. And those are numbers that can impress! Have a situation where your training wasn’t the only factor at play? You can still frame the final savings or profits as something your work contributed to. That way, you’re acknowledging the other factors but not downplaying that your work had an important part to play in the mix. Wrap-Up Advocating for yourself and your work may not solve all the challenges you face in your professional life. But it’s a good first step toward boosting your visibility and ensuring your organization knows just how much you have to offer. Not only that, but it can even open doors for your career that you didn’t know were possible. Want more ideas on building buy-in for you and your work? Check out these articles: 2 Ways To Show the Value of Online Training Here’s How To Prove the Value of Training to Your Organization Use KPIs To Demonstrate the Value of E-Learning Subscribe to our newsletter to get the latest e-learning inspiration and insights directly in your inbox. You can also find us on LinkedIn and X (formerly Twitter). And if you have questions, please share them in the comments.Free Webinar: How Leaders Improve Training and Get Results
Learn how to scale your remote training efforts on August 6th at 11 a.m. ET in the latest edition of our exclusive webinar series, Learning Luminaries. Join this month’s guest, Jarrod Hogan of Intermountain Health, as he reveals how changing the way he shared training helped him reach learners faster and at a lower cost. Learning Luminaries: August 6th, 11 a.m. ET What you can expect from Learning Luminaries webinars: Hear from L&D experts at the forefront of workplace learning as they share their experiences and lessons learned. Get practical, actionable tips to create engaging learning no matter your budget or audience size. Discover new techniques and applications for old methods, creative use cases, and innovative ways to use industry tools to reach learners. Register NowTwo New Storyline Characters Wearing Personal Protective Equipment
We’re excited to announce that we’re adding two new characters to our ever-expanding character library in Storyline! Dressed in hard hats and high-vis safety vests, Sebastian and Haley are ready for a variety of scenarios that require industry-specific outfits. Here’s a quick peek at how you can use these new characters in your courses. Sebastian Dressed in a hard hat, high-visibility vest, and work boots, Sebastian represents a variety of industries. His personal protective equipment makes him a great fit for settings like construction and events. With a serious, experienced presence, he can play many roles—co-worker, manager, foreman, or mentor. Haley Bright personal protective equipment makes Haley stand out from the crowd. She could be a member of a maintenance crew, an airport mechanic, or a stakeholder visiting a construction site. With her vibrant expressions and sleek ponytail, Haley is a versatile character, perfect for entry-level or managerial roles. Wrap-Up To insert these characters into your Storyline 360 courses, select Characters in the Insert tab. There, you can explore the full character collection in Content Library 360, which features these new characters and many more for a total of 100,000+ combinations of photographic and illustrated characters, expressions, and poses. We look forward to bringing you more characters dressed in different styles and for more industries. If there’s a specific character you’re looking for, let us know in the comments! These characters will work for folks using Storyline 360, the continuously updated version of Storyline included in Articulate 360. Want to try them out? Get a free trial of Articulate 360 right here. And subscribe to our newsletter to stay up-to-date on the latest features and resources.Free Webinar: How Tamr Used Articulate 360 To Hit Training Goals
Step into the world of scalable, distributed training with us on June 4th at 11 a.m. ET for our exclusive webinar series, Learning Luminaries. Join Sara Russell, Tamr’s Head of Customer Support and Education, as she reveals how moving to an e-learning-first strategy with Articulate 360 drove increased product adoption and customer value. She’ll disclose how Tamr decreased admin efforts by 50 percent while increasing flexibility for customers to achieve unparalleled results. Learning Luminaries: June 4th, 11 a.m. ET In this webinar, you’ll learn: How Articulate 360 helped Tamr offer flexible, on-demand product training for customers. Why Tamr chose Rise 360 to create an interactive, e-learning first learning path and Reach 360 for effortless, trackable distribution. How Tamr dramatically reduced instructor training hours and cut admin efforts by 50 percent. Register NowFree Webinar: How the Irish Rugby Football Union Hits Training Goals
Step into the world of high-performance training with us on May 7th at 11 a.m. ET for our exclusive webinar series, Learning Luminaries. Join Colin Moran, National Training and Education Manager of the Irish Rugby Football Union, as he divulges the game-changing strategies powering their training success. Gain invaluable insights into how they harness the power of Articulate 360 to overcome diverse training challenges and achieve unparalleled results. Learning Luminaries: May 7th, 11 a.m. ET In this webinar, you’ll learn: How Articulate 360 helped the Irish Rugby Football Union meet training compliance standards. Why the Irish Rugby Football Union loves Articulate 360’s template library for fast training creation. How Articulate 360 makes it easy for the Irish Rugby Football Union to share critical regulatory updates with fans and players alike. While this live webinar has already taken place, you can access a recording of it here.Honor AAPI Heritage Month With These Free Resources
Research shows that a commitment to diversity, equity, and inclusion helps organizations adapt better to challenges–and makes them more likely to innovate. With more change than ever happening in and around the workplace, diversity-focused training can help boost outcomes, improve agility, and make your organization a better place to work. May is Asian American and Pacific Islander Heritage Month, making it a great opportunity to affirm your commitment to diversity. This spring, we’re bringing you content that you can use to grow your team’s cultural awareness, collaborative skills, and ability to innovate. We hope this content will spark curiosity and encourage larger conversations that lead to more emotional and creative intelligence among your employees. 1. Asian American and Pacific Islander Heritage Month (full-length course) Use this course to educate your team and expand their cultural knowledge, opening up more avenues for collaboration and creativity. Teams will get a simple introduction to AAPI history, meet leaders in art, food, science, and other major industries, and explore accessible ways they can honor AAPI Heritage Month. 2. 9 Ways To Celebrate AAPI Heritage Month (microlearning course) Celebrating AAPI Heritage Month is a great way to demonstrate your commitment to diversity and bring your team together for a good cause. This microlearning summarizes nine easy ways you can celebrate as a team–and encourages employees to grow their own knowledge individually, too. 3. From Draves to Kim: A Celebration of AAPI Athletes (microlearning course) Want a quick, engaging way to inspire and motivate your team? Set them up for success with this simple, accessible microlearning. Employees will meet snowboarder Chloe Kim, two-time Olympic gold medalist, and Vicki Draves, the first Asian American to win an Olympic medal and the first woman to ever sweep the diving events. Wrap-Up Packed with timely, engaging content, these resources can help improve your team culture, leading to even better collaboration and innovation. Add them to your e-learning strategy and watch as your team grows stronger and more agile. Remember, with an Articulate 360 subscription you can also tailor this content to best fit your audience and your organization–consider, for example, adding quotes and stories from AAPI figures in your field. To share and customize these resources, go to your Rise 360 dashboard, click +Create New, and select the course you want to use. Need other courses for your diversity, equity, and inclusion efforts? There are plenty of other options to choose from in the Content Library, including: Power and Pride: The Origins of Pride Month What Is Black History Month? Diversity Basics: Taking Action Honoring Herstory During Women’s History Month Want to try something you learned here, but don’t have Articulate 360? Start a free 30-day trial. And subscribe to our newsletter to get the latest product updates, e-learning examples, and expert advice sent directly to your inbox. If you have questions, please share them in the comments.How E-Learning Experts Are Shaping Articulate AI
What makes Articulate AI unique? It all started with a singular focus: Develop a tool, not a toy. Sure, AI is entertaining. But we recognize that what you really need as e-learning pros is functionality—something that inspires, elevates, and enables human creators to get things done. So, how do we get there? Our developers called in the experts, partnering with e-learning pros every step of the way. We’re working on a suite of features built with course creators like you, for you. Let’s pull back that creation curtain and unveil how the scene is unfolding. Consulting L&D Pros at Every Stage Articulate’s talented engineers, product developers, and designers aren’t working in a vacuum. From planning through creation, testing, modifying, and scaling, we’re developing Articulate AI iteratively with ongoing input and feedback from people who live and breathe e-learning. It started with consulting experts both inside and outside Articulate. As production began, the collaborative efforts only skyrocketed. Business as usual for us means regular brainstorming sessions, routine updates, rapid-fire discussions, shared docs, testing, working meetings, and feedback, feedback, feedback. Shaping the AI Features and Interface Thanks to this collaboration, e-learning experts are helping define what features Articulate is prioritizing and how the AI interface will work. More specifically, the L&D pros are: Molding the workflow. They share their typical workstreams and outputs with developers—ensuring that Articulate AI will work for you, not against you. Influencing features. L&D pros brainstorm AI’s limitations and values and present their findings, pitching ideas and rating features by the potential impact on Rise 360 work. Refining outputs. They help shape ideal AI outputs, influencing decisions around what questions AI should ask and when, how many outputs AI should generate, and how frequently you should touch base with AI before getting your final results. Shaping the user interface. E-learning creators are further helping our product designers customize how AI shows up to bring you a seamless and easy-to-understand authoring experience. Setting the Benchmark Articulate’s e-learning experts are working tirelessly throughout testing to help ensure you get the best possible AI outputs. Here’s how these subject matter experts are making a difference: Improving back-end prompt instructions. Leveraging e-learning best practices, they’re helping craft and test back-end prompt instructions to improve output quality. Developing the standard. Our e-learning experts are also developing weighted criteria for judging the AI outputs against instructional design frameworks—setting the benchmark for what “good” looks like. Testing the features. Who better to judge AI than those who use Articulate’s tools every day? With each update, the pros test the features, assessing what works and what doesn’t, and share their findings with developers. Our Goal? Tailored AI That Delivers Results We truly believe our deep collaborative efforts will pay off. When we release Articulate AI it’ll be specialized to meet your needs as an e-learning creator. Rather than offering a one-click magic button with subpar results, Articulate AI will complement your workflow. The built-in processes will keep humans at the center, incorporating instructional design best practices and enabling you to iterate every step of the way. Wrap-Up Thanks to direct, ongoing input from e-learning experts, Articulate AI will empower you to do more. Magic happens when great minds come together—and a whole lot of minds are melding to create Articulate AI. We can’t wait to share that magic with you! Ready for more? For more details about these upcoming features, check out the following resources: Build Compelling Courses Up to 9x Faster with Articulate’s AI Assistant 4 AI Basics Every E-Learning Creator Needs to Know in 2024 How Articulate AI Safeguards Your Data Why AI Could Turbocharge L&D Professionals Before you take off, remember to subscribe to our newsletter to get the latest product updates, e-learning examples, and expert advice directly in your inbox. You can also find us on LinkedIn and X (formerly Twitter). Want to try out our apps but don’t have an Articulate 360 subscription? Start a free trial today. And if you have any questions, please share them in the comments.How I Built This Dial-Driven Map Activity in Storyline 360 (With Help from ChatGPT)
Despite our increasingly ‘touchscreen’ and ‘hands-free’ world, dials are still a big part of everyday life. If you need to emulate a dial in your e-learning experience, this feature can make your interaction more realistic, tactile, and relevant for the learner. For the Using Interactive Dials E-Learning Challenge, I created a Storyline 360 example that used dials as a sort of drag-and-drop. Along the way, I tried out some creative techniques that helped this project work in unexpected ways—including using the dial feature to animate an object and an unconventional approach to enable the dial to spin in both directions. Here’s a behind-the-scenes look at how this project works. Project Overview This demo project teaches people some simple map navigation techniques. You can try it out for yourself here and download the Storyline 360 project file here. To complete the activity, you end up interacting with three ‘picture as dial’ controls: To start the course, you need to turn the compass so its edge connects Point A and Point B Then, you have to turn the compass housing to the correct orientation to get your bearing While you’re doing this, the compass needle—which is also a dial locked in a disabled state—will oscillate slightly Creating my dial graphics I created the compass in PowerPoint and exported it as a large, hi-res PNG image. I doubled its height using Pixlr and used Storyline’s Convert to Dial feature to create a custom dial. Using the dial as a drag-and-drop This dial has four states, which are triggered by changes to the associated Compass_Base variable: Changes to the same variable also trigger events within the demo, effectively making this a drag-and-drop activity, but with a fixed axis. Unlike most drag-and-drops, though, it is accessible via the keyboard. Allowing the dial to turn in both directions In its default setting, a dial can only make one complete turn, which is limiting when you are trying to mimic a real-life object that can turn in both directions. To overcome this, the second dial in my demo has a 1440° rotation and its starting position is 687°—about halfway, just left of center—to match the appearance of the compass base. This dial can turn clockwise or counterclockwise for two rotations in each direction before coming to a stop. But that does make it quite tricky to use its position to calculate a bearing, as positions 0, 360, 720, 1080, and 1440 all point north. To compensate for this, I asked ChatGPT to write some custom JavaScript for me: // Function to calculate the heading function calculateHeading(compass) { // Calculate the heading with special handling for multiples of 360 var heading = 360 - (compass % 360); // Adjust heading for cases where it's 360 but should be 0 if (heading === 360) { heading = 0; } return heading; } // Function to adjust heading to 0 whenever it becomes 360 function adjustHeading(heading) { if (heading === 360) { heading = 0; } return heading; } // Get the value of the Storyline variable Compass and calculate Heading var Compass = player.GetVar("Compass"); // Assuming "Compass" is the name of your Storyline variable var Heading = calculateHeading(Compass); // Adjust Heading to 0 whenever it becomes 360 Heading = adjustHeading(Heading); // Set the Storyline variable "Heading" to the adjusted value player.SetVar("Heading", Heading); // Assuming "Heading" is the name of your Storyline variable And this is the result: With this code, I can tell if the compass housing is upside down even if it has been turned more than once. Pointing the compass housing south is a common mistake for novice navigators, but my demo will spot this and provide correction. Using animation to enhance the dial experience The third dial is purely for decoration. During the second part of the activity, I wanted the compass needle to move gently as you were turning the compass housing—just as it does in real life. This dial has a more limited rotation and range: I used ChatGPT again to create some custom JavaScript that makes the compass needle oscillate each time the compass housing is turned: // Function to randomly adjust Compass_Needle between 8 and 15, returning to 11 within 0.50 seconds function adjustCompassNeedle() { var randomValue = Math.floor(Math.random() * 8) + 8; // Generates a random number between 8 and 15 player.SetVar("Compass_Needle", randomValue); setTimeout(function() { player.SetVar("Compass_Needle", 11); // Return Compass_Needle to 11 after 0.50 seconds }, 500); } // Variable to store the previous value of Compass var previousCompassValue; // Function to handle changes in the Compass variable function handleCompassChange() { var currentCompassValue = player.GetVar("Compass"); // Get the current value of the Compass variable // Check if the Compass value has changed if (currentCompassValue !== previousCompassValue) { // Call the function to adjust Compass_Needle adjustCompassNeedle(); // Update the previous value of Compass previousCompassValue = currentCompassValue; } } And here’s a close-up of the result: Wrap-Up As you can see, there are lots of creative ways to use dials to produce all sorts of fascinating interactions! And I hope these insights about my project creation process give you ideas to try in your own work. As you might imagine, there’s quite a bit more going on in this demo beyond just dials—notably some Jump to Time–powered animations and an approach for controlling a Zoom panel with pause/play timeline triggers. So be sure to check out the project Storyline 360 file to see how the whole experience comes together. And please dial me up if you have any more questions! Want to try something you learned here, but don’t have Articulate 360? Start a free 30-day trial. And subscribe to our newsletter to get the latest product updates, e-learning examples, and expert advice directly in your inbox. If you have questions, please share them in the comments.Why AI Could Turbocharge L&D Professionals
Amid all the excitement surrounding artificial intelligence (AI), there’s one glaring fear: “Is AI going to replace me?” It’s a reasonable concern. After all, generative AI can work a whole lot faster than we mere mortals. But here’s the deal: AI is a tool. And a tool is only as good as the person who wields it. At Articulate, we think of AI as an accelerator of human capability, not a replacer of human ingenuity. Let’s unpack why AI can’t do everything alone and how—when used effectively—it doesn’t take away potential but unlocks it. AI Has Limitations On the surface, AI-generated content truly feels like it could’ve been written by a human. But mimicking a human isn’t the same as being a human, and that makes all the difference. Courses built solely with AI are prone to the following hurdles: Inaccuracies. AI is a people-pleaser. If it can’t give you a correct answer, it will still produce a reasonable “something”—but that something might be riddled with half-truths or outright “hallucinations.” Without a human validating output, AI might deliver wholly fabricated content. Biases. Generative AI was trained on the internet, making it highly susceptible to biases. Take away ethical human input and guidance, and AI may reinforce stereotypes, spread misinformation, and deliver inequitable training with unapologetic conviction. Ineffectiveness. AI can’t independently create complex, engaging learning experiences like the L&D pros. It can work quickly, but only a human course creator knows the nuance that goes into helping learners wrap their heads around tough topics, develop complex skills, and work through real-world practice scenarios. AI Requires Guidance AI’s limitations remind us that it can’t work alone. The sidekick is only as good as the hero. And AI is only as good as the e-learning heroes who use it. High-quality training requires humans in the driver’s seat. If you don’t have professionals consulting with stakeholders, discerning learning needs, setting directions, iterating with AI, and validating outputs, you end up with training that misses the mark. What Can AI Do? So, if AI isn’t replacing L&D professionals, what is it doing? If you’re a course creator, think of AI as another tool in your kit—and a mighty valuable one at that. Use AI mindfully, and you can: Collate information quickly. Have several dense documents to sift through? Consider using AI to pull and synthesize the information—kick-starting your course-creation process. Get a first draft. Debating how to start a lesson or course? AI solves the notorious “blank page” problem by giving you a first draft. Then all you have to do is fine-tune it. Brainstorm. Need to toss some ideas around? Your AI helper is an excellent creative thought partner. For example, you might use AI to think through course outlines, come up with industry-relevant examples, and surface themes within your work. Modify and personalize your work. Want to change direction or adapt your training for a different audience? No problem! AI can switch up your tone or writing style in a flash. Accelerate monotonous tasks. Have a lot on your plate? You might free up your day by using AI to speed through time-consuming, repetitive work. For example, you could ask AI to generate a summary, knowledge check, or full-course quiz based on your content. Well-Guided AI Unlocks L&D Superpowers Ultimately, with course creators at the wheel, an AI sidekick helps course creators do more, work smarter, and achieve their goals faster. The result? Instead of replacing L&D pros, AI gives them superpowers. Learning teams who leverage AI have more time, freedom, and mental space to use their specialized expertise, dig deeper, innovate, and home in on the creative side of course creation and design. Wrap Up The scary robot takeover isn’t happening anytime soon. AI is an invaluable asset. But it only works if we keep humans at the center. For more information about AI, check out these helpful resources: Build Compelling Courses Up to 9x Faster with Articulate’s AI Assistant 4 AI Basics Every E-Learning Creator Needs to Know in 2024 3 Ways AI Transforms Workforce Skill-Building Is Your Organization Ready for AI? How Articulate AI Safeguards Your Data You can stay in the loop by subscribing to our newsletter and finding us on LinkedIn and X (formerly Twitter). Want to try out our apps but don’t have an Articulate 360 subscription? Start a free trial today.
