Problem STUDIO360 and powerpoint 2013 Oct 07, 2020 By Gaelle Gonnet Hi I've got a big problem. I can't use studio360 since i have powerpoint 2013. the addon is here but when i click on a tab, nothing happens... the second problem is i can't close my powerpoint without giving an error message : " microsoft powerpoint stopped working".... Thanks for your help
Judy Nollet Hero over 3 years ago10/07/20 at 1:19 pm (UTC) My guess is that the error message is caused by the incompatible add on. That problem will probably go away if you uninstall Studio 360. As for not being able to use Studio 360 with PPT 2013, well, the only solution to that is to upgrade your MS Office software.
Katie Riggio Staff over 3 years ago10/08/20 at 5:24 pm (UTC) Hi Gaelle, Thanks for writing in! Studio 360 supports 32-bit and 64-bit versions of Microsoft PowerPoint 2013. Here's more info: Software for Authoring Content Would you be willing to connect with our Support Engineers so we can pull a few system logs to help us see what may be happening? Connect with the Team
2 Replies
My guess is that the error message is caused by the incompatible add on. That problem will probably go away if you uninstall Studio 360.
As for not being able to use Studio 360 with PPT 2013, well, the only solution to that is to upgrade your MS Office software.
Hi Gaelle,
Thanks for writing in!
Studio 360 supports 32-bit and 64-bit versions of Microsoft PowerPoint 2013. Here's more info: Software for Authoring Content
Would you be willing to connect with our Support Engineers so we can pull a few system logs to help us see what may be happening?
This discussion is closed. You can start a new discussion or contact Articulate Support.