"You create a copy of an existing presentation: When you use the Save As command in PowerPoint to create a copy of a presentation, Presenter also copies the corresponding ppta file. This can cause a conflict if there is already a ppta file with the same name. Rather than overwriting the existing ppta file, Presenter renames the file to -old.ppta."
I have the same issue. I just imported all of the audio files for my project - they are there, but they don't play. I am working on my desktop, I have the newest version of the software and all of my add-ins are enabled. I checked and the name of the ppta file has not changed. I have deleted and reloaded the files multiple times, I have saved and saved as - still nothing. I have never had this problem until this last software update. Thanks for your help.
4 Replies
Good Morning, Daniel.
If your audio is missing, it means one or more of these scenarios is true.
Please let us know if you need anything else, and have a great day!
I believe this may be it.
"You create a copy of an existing presentation: When you use the Save As command in PowerPoint to create a copy of a presentation, Presenter also copies the corresponding ppta file. This can cause a conflict if there is already a ppta file with the same name. Rather than overwriting the existing ppta file, Presenter renames the file to -old.ppta."
I have the same issue. I just imported all of the audio files for my project - they are there, but they don't play. I am working on my desktop, I have the newest version of the software and all of my add-ins are enabled. I checked and the name of the ppta file has not changed. I have deleted and reloaded the files multiple times, I have saved and saved as - still nothing. I have never had this problem until this last software update. Thanks for your help.
Good Morning, Jan.
Can you please package up your project and send it over to us for a closer look? Thanks!
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