I'm using Articulate 360. I'm creating a custom drag and drop (not using the built-in form) with a single draggable object and four drop targets (three incorrect and one correct). If it drops on an incorrect area, I want to play audio feedback and change the state of a graphic so that area is shaded. If it lands on a correct area, I want to play audio and then advance to the next slide. I have it set up with triggers.
I have two questions:
1) The draggable object is snapping to the center of the targets when dropped. I want it to stay in the same position where it was dropped.
2) Can I return the draggable object to its original location if it dropped outside of the four allowable areas?
I need the object that is dropped on the "wrong" target to stay where the user placed it. I have set it to "Free," but it still keeps snapping to the center. Are there any other options?
Thanks Lauren. Unfortunately, that does not work either. I have tried every option. It appears that the old bug is back where if you have a button with states that need to change as it is hovered over, dragged or dropped onto the stage then the snap options, or lack there of, do not work and the object always snaps to the center of the "wrong" target area.
Sorry to hear that you've tried everything and still aren't able to get it working!
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or you can send it to me privately here. I'll delete it when I'm done troubleshooting.
Sorry you're coming across the same issue! It looks like we've noted this is a possible software bug. Now that you're subscribed to this conversation, we'll be sure to pop in here and share any updates.
We were able to offer Dawn a workaround. Feel free to get in touch with our support engineers as they may be able to help troubleshoot your specific interaction!
Has this bug been corrected? I have created a Freeform drag-and-drop interaction, where users can drag multiple objects and drop them anywhere on the screen. I have tried unchecking "Snap dropped items to drop target" or choosing "Free" and objects still snap to an offset location. When I drag and drop an object (object #2) near an object that has already been dropped (object #1), object #1 changes location! My intention here is for users to design a poster by clicking and dragging multiple design elements (objects) onto a blank background. The objects do not stay where they are dropped, or, when dropped, affect the position of other objects! Is there a way around this?
Thanks for reaching out! To help clarify, the bug we have reported currently is:
The action to return an item to the start point if dropped outside a correct drop target will not work if the drag item has an associated trigger.
It sounds like you may be experiencing something different from this, but I'd like our support engineers to take a look and see if they can lend a hand with your interaction! Can you share the troubled slide or file to your personal upload link here?
Once they're done testing, they'll reach out with next steps!
Thank you for your reply. I have managed to create the desired interaction - all I had to do was remove any states (hover, dropped on, etc.) from my objects.
Thanks for reaching out! Sorry to hear you are having issues with your drag-and-drop items snapping to the center of your drop target! I'd be happy to help!
We are still actively monitoring a bug that causes the drag-and-drop feature to malfunction. However, a helpful first step would be to determine if your project file is being affected by the same one.
Would you be willing to share a screen recording of the behavior or a copy of your .story file for testing? You can attach it here in the discussion or privately through a support case. We'll delete it from our system once troubleshooting is complete!
Hello. I am also having a problem with snapping to center when I've done everything I can think of to have it remain where the learner actually drops it (free). I saw a post last week that suggested to right click on object and indicate Free, which oddly was not matching how I'd set it on the ribbon. So the right click solved my problem. On Friday I updated my SL360 and now neither the ribbon or right click are setting as Free, they're going to Center only. Any ETA on when the bug will be fixed?
Thanks for reaching out and I'm sorry to hear that you're experiencing this issue! Currently, I don't have an update, but I'd be happy to take a closer look at your course if you're comfortable sharing it with our team. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.
Hello, I've run into the same issue - I want my drag items to return to the start position if it's placed incorrectly, but it doesn't work. Instead, it snaps to the incorrect target and changes its state to Drop Incorrect. I've tried to remove the states Drop Correct and Drop Incorrect but it didn't help.
Did you have any success resolving this issue? Could you advise me how to make it happen that once the drag item is dropped incorrectly it returns to the start point?
It looks like you made a similar post in this ELH post. You can check out my response to your inquiry there, and if you have any questions let me know and I'll be glad to assist!
22 Replies
Re 1.) Right-click on your drop targets, select Drag and Drop> Free
Re 2.) Right-click your drag object, select Drag and Drop> Drag Return
Perfect! Thanks!
Thanks Michael! Wouldn't have thought if this myself, really helpful :)
I need the object that is dropped on the "wrong" target to stay where the user placed it. I have set it to "Free," but it still keeps snapping to the center. Are there any other options?
Hi Dawn!
You'll want to uncheck "Snap dropped items to drop target". This will leave the items where the user drops them.
Thanks Lauren. Unfortunately, that does not work either. I have tried every option. It appears that the old bug is back where if you have a button with states that need to change as it is hovered over, dragged or dropped onto the stage then the snap options, or lack there of, do not work and the object always snaps to the center of the "wrong" target area.
Hi Dawn,
Sorry to hear that you've tried everything and still aren't able to get it working!
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or you can send it to me privately here. I'll delete it when I'm done troubleshooting.
Thanks Ren. I have sent a small sample file through the private channel.
Hi there! I'm having this same problem, have you found any workaround?
Many thanks!
Hi Carmen,
Sorry you're coming across the same issue! It looks like we've noted this is a possible software bug. Now that you're subscribed to this conversation, we'll be sure to pop in here and share any updates.
We were able to offer Dawn a workaround. Feel free to get in touch with our support engineers as they may be able to help troubleshoot your specific interaction!
Hi everyone,
Has this bug been corrected? I have created a Freeform drag-and-drop interaction, where users can drag multiple objects and drop them anywhere on the screen. I have tried unchecking "Snap dropped items to drop target" or choosing "Free" and objects still snap to an offset location. When I drag and drop an object (object #2) near an object that has already been dropped (object #1), object #1 changes location! My intention here is for users to design a poster by clicking and dragging multiple design elements (objects) onto a blank background. The objects do not stay where they are dropped, or, when dropped, affect the position of other objects! Is there a way around this?
Hi Ghislaine,
Thanks for reaching out! To help clarify, the bug we have reported currently is:
The action to return an item to the start point if dropped outside a correct drop target will not work if the drag item has an associated trigger.
It sounds like you may be experiencing something different from this, but I'd like our support engineers to take a look and see if they can lend a hand with your interaction! Can you share the troubled slide or file to your personal upload link here?
Once they're done testing, they'll reach out with next steps!
This post was removed by the author
Hi Ren,
Thank you for your reply. I have managed to create the desired interaction - all I had to do was remove any states (hover, dropped on, etc.) from my objects.
Michael is an amazing guy.
Is the snap-to-centre bug still open? I've unticked the option and tried setting it to 'free' but the drops are still snapping to the centre. Thanks!
Hi Jennifer!
Thanks for reaching out! Sorry to hear you are having issues with your drag-and-drop items snapping to the center of your drop target! I'd be happy to help!
We are still actively monitoring a bug that causes the drag-and-drop feature to malfunction. However, a helpful first step would be to determine if your project file is being affected by the same one.
Would you be willing to share a screen recording of the behavior or a copy of your .story file for testing? You can attach it here in the discussion or privately through a support case. We'll delete it from our system once troubleshooting is complete!
Looking forward to hearing from you!
Thanks! I've shared the slide in a support ticket.
Hi Jennifer!
Great call opening a support case. I see that you're working with our colleague Carlo. You're in great hands!
We'll continue the conversation over in your support case.
Have a great day, and happy developing! 🎉
Hello. I am also having a problem with snapping to center when I've done everything I can think of to have it remain where the learner actually drops it (free). I saw a post last week that suggested to right click on object and indicate Free, which oddly was not matching how I'd set it on the ribbon. So the right click solved my problem. On Friday I updated my SL360 and now neither the ribbon or right click are setting as Free, they're going to Center only. Any ETA on when the bug will be fixed?
Hi Sharon,
Thanks for reaching out and I'm sorry to hear that you're experiencing this issue! Currently, I don't have an update, but I'd be happy to take a closer look at your course if you're comfortable sharing it with our team. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.
Hello, I've run into the same issue - I want my drag items to return to the start position if it's placed incorrectly, but it doesn't work. Instead, it snaps to the incorrect target and changes its state to Drop Incorrect. I've tried to remove the states Drop Correct and Drop Incorrect but it didn't help.
Did you have any success resolving this issue? Could you advise me how to make it happen that once the drag item is dropped incorrectly it returns to the start point?
Thank you!
Hello Alzbeta,
It looks like you made a similar post in this ELH post. You can check out my response to your inquiry there, and if you have any questions let me know and I'll be glad to assist!