Error message Sep 03, 2013 By Émilie Morin Hi, I want to know if it's normal ro receive a lot of error messages. When I receive theses messages my current storyline project close and I loose everything I did'nt saved. This is the message I receive.
Leslie McKerchie Staff over 10 years ago09/03/13 at 11:59 am (UTC) Hi Emilie! Sorry to hear that you are receiving a lot of error messages. So, there are a few things that we can check: Be sure that you are working on your local drive If it's just one file, you can try to import into a new project If it's multiple files or Storyline in general, you can try the troubleshooting here Our support team would also be happy to assist you as well if needed or if the above does not help.
3 Replies
Hi Emilie! Sorry to hear that you are receiving a lot of error messages. So, there are a few things that we can check:
Our support team would also be happy to assist you as well if needed or if the above does not help.
Thank you! I will try !
Sounds good Emilie.
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