Help with hearing recorded audio! Apr 09, 2019 By Jessica Tamargo Hi there, I have a deadline coming up soon and have spent hours recording content in Storyline 360. When I preview or play the audio, the recorded content shows that it's playing but no audio is heard...any suggestions are greatly appreciated!
Leslie McKerchie Staff 5 years ago04/10/19 at 1:55 pm (UTC) Hello Jessica and welcome to E-Learning Heroes :) Thanks for reaching out and letting us know that you've run into an issue with your audio playback. We were aware of a similar issue a while back, which you can see detailed here. Otherwise, it may be a system specific setting and there are a few solutions outlined in this conversation. Please let us know how that troubleshooting works for you or if we need to dig a bit deeper to determine what you're running into.
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Hello Jessica and welcome to E-Learning Heroes :)
Thanks for reaching out and letting us know that you've run into an issue with your audio playback.
We were aware of a similar issue a while back, which you can see detailed here.
Otherwise, it may be a system specific setting and there are a few solutions outlined in this conversation.
Please let us know how that troubleshooting works for you or if we need to dig a bit deeper to determine what you're running into.
This discussion is closed. You can start a new discussion or contact Articulate Support.