Latest update - video seek bar not allowing seek
Feb 20, 2020
Hi all,
Has anyone else experienced where a project with videos won't let you seek using the VIDEO seek bar (NOT the player seek bar) in the latest build of SL 360?
We have a project that last week the videos all allowed seeking and now this week they don't. This affects both publish and preview. I tried with an older published file (from last week) of the same project and the videos seek fine. Today I updated to Build 3.37.21453.0 and all of a sudden I can't seek videos (again, preview or publish).
Is this a bug? Is there a new feature or setting I'm missing? I went ahead and rolled back my install to Build 3.36.21289.0 just now and I can seek on videos again. Just want to ensure it's reported as a bug or that we get some documentation if there's a new setting I need to be aware of. Thanks!
6 Replies
Same problem for me and other users.
I think it's a build 3.37.21453.0 bug.
Greetings, Leah and Marcello!
You're right: The video's seek bar isn't working correctly in Storyline 360, Update 37. Here's a quick video of my test!
This problem isn't present in Storyline 360, Update 36. To ensure seeking in your course, you can temporarily install this previous version.
Let me get this in front of our team so that we can verify whether this is a bug or not. I appreciate you bringing this up, and apologize for the trouble!
Thank you Katie for bringing it up to the team. I look forward to having it corrected in a future release. I'll continue running Update 36 in the meantime.
I too would love to see a solution on this. I'm about to jump back to Update 36 for this reason but hope that the next update has it resolved. Thanks Leah for bringing up the issue and thanks Katie for working toward a solution!
Good morning, everybody!
Great news to start the day: A hotfix for Storyline 360 is ready, and it addresses the issue where learners couldn't click or drag the seekbar on the built-in video controls!
You can explore the release notes here, and download the latest update with these steps. Thanks for helping us make this improvement!
Wonderful! Thank you for the news Katie!
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