Mouse functionality
Feb 08, 2021
By
Joe McMorrow
After a recent update, I can no longer move or scale objects in Storyline using the mouse. Right-clicking does not work either. I found others who have had this issue in the past, but these threads were from years ago. I wanted to post again to check if there's been any further information discovered about how to fix this, before going through the entire repair process.
My computer is running Windows 7 and Storyline v 3.45.23393.0
Here are several threads I found from people having exactly the same issue: https://community.articulate.com/discussions/articulate-storyline/can-t-interact-with-objects-with-mouse
1 Reply
Hi Joe!
I'm happy to help! For Storyline 360 to work properly, you'll need to be running either of these operating systems listed below:
You can read more about the system requirements here: Link
If you've upgraded to one of these operating systems and still running into this issue, we're available to continue troubleshooting in a support case.