I have a quit button on my course with the trigger "quit module" that works on chrome and IE but don't work on Firefox. is there a solution to fixe that on Firefox ?
Thank you for reaching out! A few questions for you on this:
How is the course being published?
Is the course tested through your LMS?
What version of Firefox are you using?
If you need our help to take a look at your file, we're always more than happy to help! You can share files in this thread here, or you’re welcome to share it privately with us here. We'll let you know our findings and will delete it after having a closer look!
The course is published on Scorm 2004 4th edition for LMS I've tested it localy not through an LMS the version of Firefox is 71.0 (64 bits) Sorry I can't share the file because of the content is confidential.
We can appreciate confidentiality and are happy to sign an NDA if that works for you and your team. Just let our Support team know, and I'll try my best to help you sort the quit button issue in Firefox without seeing the file!
We recommend testing published outputwithin the intended environment, as testing it locally can cause various features like this one to fail. Have you had a chance to see if the course works correctly in SCORM Cloud?
It's a free, handy tool we like to use for this type of testing since it's industry-standard. We're here if you need a hand!
3 Replies
Hi There,
Thank you for reaching out! A few questions for you on this:
If you need our help to take a look at your file, we're always more than happy to help! You can share files in this thread here, or you’re welcome to share it privately with us here. We'll let you know our findings and will delete it after having a closer look!
Hi Vincent,
The course is published on Scorm 2004 4th edition for LMS
I've tested it localy not through an LMS
the version of Firefox is 71.0 (64 bits)
Sorry I can't share the file because of the content is confidential.
Thanks for the help.
Greetings, pyxi!
We can appreciate confidentiality and are happy to sign an NDA if that works for you and your team. Just let our Support team know, and I'll try my best to help you sort the quit button issue in Firefox without seeing the file!
We recommend testing published output within the intended environment, as testing it locally can cause various features like this one to fail. Have you had a chance to see if the course works correctly in SCORM Cloud?
It's a free, handy tool we like to use for this type of testing since it's industry-standard. We're here if you need a hand!
This discussion is closed. You can start a new discussion or contact Articulate Support.