Retry quiz

Hi Joan,

I have two triggers assigned to the "try again" button on my results slide:

1. Reset results "name of results slide" when the user clicks
2. Restart course when the user clicks

Do you have both of these triggers assigned to the try again button?

If users aren't given the option to re-take a course, you can check settings found in the Player Properties:

1. Click "Player" on the Home tab to open the Player Properties
2. Click the gear icon labeled "other"
3. Look at the second set of options titled Resume

You can modify these settings to allow participants to resume their progress after exiting a course.

Thanks Nelson,

i was able to fix the resume (so easy once you know what you are doing!).

on the Retry Button. i don't want them to restart the course, just the test. so i use "jump to -----------" the screen.

Do you think that is affecting the test being scored properly?

I've used the "jump to" before without any problems...

Do you have the "reset results" trigger above the "jump to slide" trigger? That's the way I have it on my file.

Hi Nelson,

yes, I just checked an the order is Reset results and then Jump to slide.

Hmmmmm - i am so frustrated!

So what happens when they click "Retry Quiz"? Does it let them take the quiz again but it doesn't record the updated score? Would you take a picture/screen capture of the results slide so that I can see the triggers?

Hi Joan,

In regards to resetting the quiz, have you looked into testing it outside the LMS in a site such as SCORM Cloud, which is an industry standard for testing SCORM content?

I was also having this problem. When I was clicking the Retry Quiz button, it just sat there. I discovered that if there is a Flash video on the results page, it interferes with the triggers, even if the video has finished playing. I don't know if this may be the same problem you are having.

If anyone knows how to work around the video issue, I would love to know how!

I figured out my problem...maybe this will help you. On the results slide, instead of leaving the Retry Quiz button on the main layer, I cut and pasted it to the Failure layer, so it only shows up if they fail (I suppose you could also put it on the Success layer if someone wanted to try for a higher score).

It has worked perfectly the couple of times I have tested it, even with the Flash video playing. My guess is that if there are multiple triggers or actions going on in multiple layers, it messes things up. Hope this helps!

The Cut / Copy and paste that Rebecca did also worked for me.   Thanks for sharing Rebecca.

I'm trying to write a trigger that shows the success layer when a learner takes and passes the re-try quiz.  When I take and pass the re-try I keep getting the failure layer.  Any guidance on how to write the trigger?  Thanks Jim

Hi Jim!

Sorry to hear that you've run into difficulty with this.

Are you using the built-in retry option on the results slide? The triggers are built-in for this.

If you are using something custom, be sure that you have a re-set results trigger when the user goes to retry the quiz so that they get the correct feedback layer upon return.

If you need us to take a look, feel free to share your .story file :)

Also - for anyone following along Jim asked a similar question here.

I'm using the retry quiz button.  I want the learner to be able to have 3 attempts at the quiz.  How do I do this?  The learner passed the quiz at 2nd attempt and the retry quick button still displays. How do I fix this?

Hi Margarita,

Thanks for reaching out and sharing your setup and what you would like to see in your project.

It sounds like you just need to add a variable so that you can control the number of attempts. Check out the instructions here to create this.

The built-in reset results that i trying to use does not accept my Results slide. When i retry the quiz I cant click on an answer. Any help appreciated. Damien

Hi Damien,

Happy to help! I responded to your post here, and we can continue the conversation there.