Has anyone had issue with scrolling panels in 360. I can't seem to scroll up or down to see whats wrong with the text. Mine seem to either get stuck at the top or bottom, but i can't seem to scroll up or down to fix any text that is there. This worked just fin in Storyline 2.
If you're seeing it in other browsers it's likely you've run into something different. Could you share a copy of your .story file here with us so that we can take a look at how you set things up and test publishing it?
Crummy user experience...I got one scrolling panel working...it works fine in Preview...so I set up 3 more scrolling panels...then when I get to Publish I find the huge blank gap (1/2 of the scroll!) at the end. I go back and look at my work. Then I come here and find this issue pointing to Microsoft. Very disappointed in Articulate, and very disappointed that I just burned a few hours using functionality that doesn't work. No, I can't just tell my client to "use Chrome." :-(
Hello, I see this thread from 3 years ago and I am currently experiencing a similar issue. I am using storyline 360 and while using Microsoft Edge I am getting a large blank space in my scroll bar. When I use google chrome the scroll bar works fine. Is this still something articulate is fixing?
Thanks for reaching out! Our team spotted the same error in Update 48. We're currently working on a fix, so we'll let folks know as soon as that's ready!
If you need help rolling back to Update 47 in the meantime, please feel free to connect with our Support Team.
Project files wouldn't open after adding a result slide due to an error with text scrollbars.
Just launch the Articulate 360 desktop app on your computer and either Check for Updates in the drop-down next to your profile or click the Update button for each application. Details here.
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Hi Kelly,
If you're seeing it in other browsers it's likely you've run into something different. Could you share a copy of your .story file here with us so that we can take a look at how you set things up and test publishing it?
Hi Ashley, copying the file to strip it down to the slide with the issue, seems to already have solved the issue! :-)
Hello Kelly,
Well, importing your slides into a new project is a standard solution that we recommend, so glad to hear that it worked for you as well.
Just let us know if you run into any other issues.
Welcome to E-Learning Heroes by the way!
Crummy user experience...I got one scrolling panel working...it works fine in Preview...so I set up 3 more scrolling panels...then when I get to Publish I find the huge blank gap (1/2 of the scroll!) at the end. I go back and look at my work. Then I come here and find this issue pointing to Microsoft. Very disappointed in Articulate, and very disappointed that I just burned a few hours using functionality that doesn't work. No, I can't just tell my client to "use Chrome." :-(
Hello, I see this thread from 3 years ago and I am currently experiencing a similar issue. I am using storyline 360 and while using Microsoft Edge I am getting a large blank space in my scroll bar. When I use google chrome the scroll bar works fine. Is this still something articulate is fixing?
No. they say it is the browser at fault and they can't fix it.
But then you see scroll boxes working on other html pages so...
Hi Kelly,
Thanks for reaching out for an update and describing what you are currently seeing.
This is not an issue we are currently working on. Internet Explorer and Microsoft Edge have a known issue displaying scrolling panels in HTML5 output.
Text Scrollbar error while i open working file. please see attachment screen short
Hi Vijay,
Thanks for reaching out! Our team spotted the same error in Update 48. We're currently working on a fix, so we'll let folks know as soon as that's ready!
If you need help rolling back to Update 47 in the meantime, please feel free to connect with our Support Team.
Hi Vijay,
Thanks for solving the error.
Thanks.... Ren Gomez