Storyline Freezing

Jan 18, 2016

Hi, does anyone have any idea how to make Storyline project work when it gets stuck in between. Now, one of my project got hang and I have no clue what to do. 

Should I wait or simply force shutdown? I'm afraid I might loss data. 

1 Reply
Christie Pollick

Hi, Deepak -- So sorry to hear of the issues you are experiencing! Is there a certain error message you are seeing or can you please describe a bit more about the circumstances in which you are having difficulty? Please see here for details on Unexpected or Erratic Behavior in SL2 and you may benefit from running through the repair steps listed in #2. 

Please feel free to keep us posted and if the repair doesn't assist, we'll want to take a look at your error logs next.

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