Storyline not connecting to Internet
Jul 25, 2012
This may be a local problem with corporate servers, but I find that every so often when I open Articulate it does not connect to the Internet even though I can use IE or FireFox. I will check with our internal support but wondered if other people were having a similar problem.
I was following the training on the opening window but those links are not available if Articulate thinks it cannot connect to the Internet. I get a message that says "When you are connected to the Internet, ..." Is there anyway to have Articulate open with FireFox and not Internet Explorer? At least that way I could rely on history to reconnect me to the training.
Thanks.
4 Replies
Hi Jeffrey,
Welcome to Heroes. Do you want IE or Firefox to be your default browser?
If you want the links to always open in Firefox then check this link out:
http://support.mozilla.org/en-US/kb/how-make-web-links-open-firefox-default
Hope this helps,
Adrian
Hi there,
I'm having this issue too from our corporate server. Could you provide assistance on how I can get this fixed.
I'm using IE 7.
Thanks in advance,
Ange
Angela,
I was not able to get Articulate Storyline to connect to the Internet while at work. I was advised to change the settings so I am not using the corporate proxy server but that did not change Storyline. It works fine for me at home but not at work. I cannot change my default browser at work to Firefox so I continue to use IE 8.
The good news is I can still use Storyline and publish the results. I can also visit the online help through the browser and now that I am past the beginning tutorials I don't need them on the opening Articulate Storyline screen.
I guess if it was very important I could get an exception from our corporate IT department but I can do everything I need to get done.
Sorry this does not answer your question.
This was something that I reported back in the beta, was using email and logging the problem with Articulate while travelling on a train, yet SL application said I was not connected.
I remember there were others having the issue as well, but not heard about it for a while, last thread was http://community.articulate.com/forums/p/16346/93365.aspx#93365
Bruce
This discussion is closed. You can start a new discussion or contact Articulate Support.