Text fields are not accepting any input from keyboard in IOS
Jul 18, 2017
By
Stratbeans C
Problem Area: Text fields are not accepting any input from keyboard in IOS
Problem Device: iPhone, iPad with IOS 10 and above
we have created a course which is running fine in Web Browsers and Windows environment but when we are uploading our course in IOS Mobile App -LEARNow (https://itunes.apple.com/ch/app/learnow/id560490022?mt=8) it is not responding when comes to entry of text field . we have submitted this problem to Articulate support they have tested and confirmed the Text Entry fields are working in SCORM CLOUD. as they don't support third party tool we are unclear weather this is happening because of IOS restrictions or for some other reasons .
Suggestions and solutions are appreciated .
3 Replies
Hello.
Have you found a solution for your problem?
I have a similar issue on a Phonegap / Cordova app in iOS 9 to 10.3.3.
The keyboard shows up, but the input does not get any entry.
We have observed that if we make a zoom gesture on the keyboard, while it is shown up, the text entries start working.
Thank you.
Hi Félix!
I was helping you out with a keyboard/mobile question here, but looks like you're looking to use some more custom items that is outside of my realm of support. I hope someone in the community will be able to chime in and assist.
Helo.
Well, yes, you've got me.
But I know a little more now.
If I embbed a Storyline activity in a iframe in a Phone Gap / Cordova application, the text inputs stop working. For example : <iframe src='activity/story.html' ..... />
However, if the project opens the story.html file directly, then it works.
Have you ever had such an issue like this?
I have tested this problem on a phisycal iPad 2 10.3.3, and in simulated iPad Air 2 9.0.
It only happens with input text. Drag & drops, true/false and the other types of activities work fine inside an iframe.
This discussion is closed. You can start a new discussion or contact Articulate Support.