Tracking Issue: "Course Completion" doesn't show after Storyline 1 project is updated in Storyline 2 Nov 08, 2016 By Li Li Anyone has the same issue with a solution? I am new to an agency and handed over this malfunction project. I have the settings as follows: - LMS: SCORM 1.2 - Tracking: Track using Number of Slides Viewed - Report status to LMS: Completed/Incomplete (was Passed/Incomplete. It did not work, so I changed it) We use SuccessFactor LMS system. Thanks. Lily
Leslie McKerchie Staff over 7 years ago11/08/16 at 7:29 pm (UTC) Hi Lily! Is this an issue you are able to replicate if you upload your content to SCORM Cloud or is this issue limited to your LMS?
Alyssa Gomez Staff over 7 years ago11/08/16 at 7:29 pm (UTC) Hi Lily! This article will walk you through the steps to go through testing in SCORM Cloud.
Li Li Author 7 years ago03/29/17 at 9:01 pm (UTC) I owe you a overdue thank you, Alyssa and Leslie. I was able to resolve the issue finally by changing the number of slides to view because the lightbox is counted as a slide. If the user did not view that one, the completion does not show. I hope this will help those who need it in future. Thanks again, Alyssa and Leslie! Lily
Alyssa Gomez Staff 7 years ago03/29/17 at 9:02 pm (UTC) Great sleuthing, Li Li! Thanks for letting us know you found the solution. :)
Leslie McKerchie Staff 7 years ago03/29/17 at 9:05 pm (UTC) So glad to hear it Li Li! Thanks for the update :)
5 Replies
Hi Lily!
Is this an issue you are able to replicate if you upload your content to SCORM Cloud or is this issue limited to your LMS?
Hi Lily! This article will walk you through the steps to go through testing in SCORM Cloud.
I owe you a overdue thank you, Alyssa and Leslie.
I was able to resolve the issue finally by changing the number of slides to view because the lightbox is counted as a slide. If the user did not view that one, the completion does not show.
I hope this will help those who need it in future.
Thanks again, Alyssa and Leslie!
Lily
Great sleuthing, Li Li! Thanks for letting us know you found the solution. :)
So glad to hear it Li Li! Thanks for the update :)
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