Hi Everyone, I am trying to publish a French Storyline project to Word but am getting an error message that says something like "There are too many grammatical errors to display" and Storyline does not create the document.
I can't guarantee that the doc is free of grammatical errors but I know there are not enough to make this happen.
Has anyone encountered this and is there something I need to do to get this doc to publish?
I must say I've never seen this one before but I like the concept as a part of Word. (As long as Microsoft wasn't the standard-bearer on grammar.) I'd be curious to find out what this is all about...
Leslie, this is quite an old thread but I just received this same Word error. I was wanting to publish Word output (not translation export) of a dual language course (English/French in a combined course, it's quite lengthy at 395 slides). SL created the output folder to the desktop and I received the SL Published completion screen. But the course output folder is empty and a Word error pop up is displayed as attached. I was thinking of trying to Open word and disabling all the review/spellcheck features perhaps but according to this related post (https://community.articulate.com/discussions/articulate-storyline/when-i-try-to-export-it-says-too-many-spelling-errors), that won't work. Allison though does suggest adding the foreign language to your Word language options. I'll try that.
I had the same problem with publishing to Word 2013 yesterday - tried again today after Storyline update - I run the publish to Word, it works and shows me the pop-up to open etc, but no document is saved in the folder and when I try to open, nothing happens. This feature worked well some weeks ago. I have nothing with languages and there is nor error message.
Please help me - I must publish this storyline immediately.
Is Word open while you're trying to publish? If so, try closing Word and publishing again. Also, make sure you're publishing locally and following these other best practices.
If you're still hitting that wall, don't hesitate to connect with our Support Team for some fast help (at the very least we can publish your file while figuring out where it's going wrong on your end!).
I am having the EXACT same problem as Eva is, with Quizmaker 360 (which was just automatically updated last night). A ticket with example file has been submitted.
I click [Publish], select "Word" as the publishing format, and click [PUBLISH]. The dialog box appears, indicates it is publishing slide 1 of 55, and then it immediately closes. The COMPLETELY erroneous dialog box appears, claiming "Congratulations! 'Assessment' was published successfully." Clicking any of the buttons (EMAIL, FTP, ZIP, OPEN) elicits no response BECAUSE NO FILE WAS ACTUALLY CREATED!
Perhaps someone at Articulate can explain why the dialog box claims something which is so obviously inaccurate, including detailing what error-checking and file-validation processes are being executed to generate the "published successfully" message. Even something as a simple as:
' Assume That The File Is At "C:\What\File.txt" If Dir("C:\What\File.txt") <> "" Then FileCopy "C:\What\File.txt", "C:\Where\File.txt" Else MsgBox "File Does Not Exist!" End If
I didn't see a Support case using the email you used here in E-Learning Heroes - could you have submitted it with another email? If you got the email confirmation with the case number, that's the sign it went through correctly and if you can share that case number I'll follow along.
If you didn't see that email or confirmation page, let me know. I can open up a case for you!
13 Replies
Hi Nancy,
I must say I've never seen this one before but I like the concept as a part of Word. (As long as Microsoft wasn't the standard-bearer on grammar.) I'd be curious to find out what this is all about...
Hi Nancy!
I've only seen that reported once here in the forums, and I'm not sure that we understand why his course started working :)
This user was conducting a translation export though. Would you be able to share your .story file here or can we get you over to support?
I'll have to share it with Support.
Sounds great Nancy, thank you.
Leslie, this is quite an old thread but I just received this same Word error. I was wanting to publish Word output (not translation export) of a dual language course (English/French in a combined course, it's quite lengthy at 395 slides). SL created the output folder to the desktop and I received the SL Published completion screen. But the course output folder is empty and a Word error pop up is displayed as attached. I was thinking of trying to Open word and disabling all the review/spellcheck features perhaps but according to this related post (https://community.articulate.com/discussions/articulate-storyline/when-i-try-to-export-it-says-too-many-spelling-errors), that won't work. Allison though does suggest adding the foreign language to your Word language options. I'll try that.
Thanks for reaching out and letting us know what you are seeing, Chris.
Yes, please be sure to add the language as Alyssa explains here, and let us know if that works better for you.
Hi there,
I had the same problem with publishing to Word 2013 yesterday - tried again today after Storyline update - I run the publish to Word, it works and shows me the pop-up to open etc, but no document is saved in the folder and when I try to open, nothing happens. This feature worked well some weeks ago. I have nothing with languages and there is nor error message.
Please help me - I must publish this storyline immediately.
Many thanks,
Eva
Hi Eva,
Is Word open while you're trying to publish? If so, try closing Word and publishing again. Also, make sure you're publishing locally and following these other best practices.
If you're still hitting that wall, don't hesitate to connect with our Support Team for some fast help (at the very least we can publish your file while figuring out where it's going wrong on your end!).
Hi Ashley,
Thanks for your advice - I closed Word, but it doesn't work. I will
approach the support for further help. Eva
Thanks for letting us know that you reached out to the support team, Eva. I see that Jose is helping you :)
I am having the EXACT same problem as Eva is, with Quizmaker 360 (which was just automatically updated last night). A ticket with example file has been submitted.
I click [Publish], select "Word" as the publishing format, and click [PUBLISH]. The dialog box appears, indicates it is publishing slide 1 of 55, and then it immediately closes. The COMPLETELY erroneous dialog box appears, claiming "Congratulations! 'Assessment' was published successfully." Clicking any of the buttons (EMAIL, FTP, ZIP, OPEN) elicits no response BECAUSE NO FILE WAS ACTUALLY CREATED!
Perhaps someone at Articulate can explain why the dialog box claims something which is so obviously inaccurate, including detailing what error-checking and file-validation processes are being executed to generate the "published successfully" message. Even something as a simple as:
' Assume That The File Is At "C:\What\File.txt"
If Dir("C:\What\File.txt") <> "" Then
FileCopy "C:\What\File.txt", "C:\Where\File.txt"
Else
MsgBox "File Does Not Exist!"
End If
Hi Joseph,
I didn't see a Support case using the email you used here in E-Learning Heroes - could you have submitted it with another email? If you got the email confirmation with the case number, that's the sign it went through correctly and if you can share that case number I'll follow along.
If you didn't see that email or confirmation page, let me know. I can open up a case for you!
Ashley,
I submitted the Support case using a different account. Ryan Hung is investigating.
This discussion is closed. You can start a new discussion or contact Articulate Support.