New in Review 360: Request Review
Jun 20, 2023
Are you sick of chasing down stakeholders to get them to review your courses? If so, you’re going to love being able to request and track reviews directly in Review 360. This handy new option will you save time—and headaches—by eliminating the need for endless back and forth with your stakeholders about where they’re at in the feedback process.
Here’s how it works: When you open a course in Review 360, you’ll see an all-new Review Request button.
Once you’ve selected that button, simply add stakeholder email addresses, share any additional information they might need, choose a due date, and hit Send Request.
From there, Review 360 saves you time by taking over the notification process. It will email reviewers about your project right away. And if you add a due date, it’ll automatically send reminder nudges to your reviewers just before, on, and after that date if they haven’t finished looking over your course.
And that’s not all! You and your stakeholders can now easily see where everyone is in the review process right within Review 360 thanks to the status labels that appear next to each reviewer’s name.
So you won’t need to email stakeholders to check up on them because you’ll already know what’s going on.
If you’re an Articulate 360 subscriber, you can access this new feature immediately in Review 360. And if you don’t have Articulate 360 but want to try out this feature, you can start a free 30-day trial. For more detailed information about this feature, check out this helpful article: Review 360: Request Review.
So let us know what you think of this new Review 360 feature in the comments below.
The Review 360 Team
Pinned Reply
Hi, everyone!
On behalf of the Review 360 Team, I'd like to thank you all for the valuable feedback. Your suggestions through the beta program guided us to develop additional features, such as:
- Allowing stakeholders to reset their status after completing a review for more flexibility.
- Sending a request to multiple reviewers simultaneously by copying and pasting their email addresses in bulk.
- Boosting the engagement in review request messages with a new text-formatting toolbar.
Request review is no longer in beta, but we're continuing to gather feedback and enhance the feature. You can still share your ideas through this discussion or the in-app "Share You Feedback" link.
105 Replies
Hurray! This sounds like it'll be a great help.
What an amazing enhancement, truly taking the user experience (and SME management) to a whole new level.
I can't wait to start using this! One less email to send.
This is great! Love being able to track where users are at in the review process. Only suggestion is that it would be great if there was a solution for modules with multiple parts like playlists, folders etc.
Great feature ! Even better would be the option to keep reviewer's feedback hidden from each other (unless needed, of course). Is this something in the development pipeline ?
Happy to hear about this feature! Definitely helps with SME management. Will the notifications also include the guide on how to use Review 360? Some SMEs just email comments back because they didn't realize that there is a commenting feature and that it is making screenshots automatically.
Looks great, there are a few places I would change. It would be nice to set up a review and then send the email from my work email address rather than direct from review. When I do use review being able to save some templates so I don't have to keep typing the emails. Agree with being able to hide other reviewers comments as I find reviewers fixate on comments rather than reviewing with an open mind. I think the guide should be an option to add in the email.
I agree. If reviewer's feedback was hidden from others it would save me having to make multiple copies for different stakeholders.
Love this feature. Would it be possible to add an approval stage? The review completion might not always mean the reviewers are in a position to "Approve" the course. Having an approval button would make it clearer for the reviewer that no further edits need to be made from their point of view. Other than that a great addition to Review!
I love the concept. However, most of our reviewers are not seatholders. Is there a plan to enable this for non-seat holders in the near future as well?
@Megan this is great feedback! It's something we've thought about as well.
For anyone else thinking this could improve their workflow use the "Mark as Helpful" button on Megan's comment to let us know!
@Rosaria @CPAYG in Scotland that's a really interesting idea! I don't believe that has been brought up before. At least it hasn't been on my radar. I've added this to our feedback list.
Thanks so much for a great idea!
@Chris love this, tell me more!
For your workflow are you thinking that "Approve" would replace "Complete"? Would "Approve" be an additional step after "Complete"? Or another way I'm not thinking about?
I think Approve and Complete are two separate things, I would see initial review you would only use complete but for final sign off you would have approve.
Thanks Phil, yes thinking about it further Approve and Complete are different stages. It might also be that those that approve the course aren't always those that review to comment (if that makes sense).
At review stage its about the commenting and changing items in the course, once that reviewer has nothing left to say they would complete their section.
The next stage after any changes etc and no further comments is the approval stage, just to keep track of who has approved the version for publishing to say an LMS etc. Hope that makes a bit of sense!
Completely agree with Chris here, it would be nice to have a choice of buttons to display for some you may show complete and approve for some only complete.
Will the review store an address book of everyone I have sent review links to? Also if the user presses complete it might be nice to have the option to lock their review, for some complete doesn't me they have finished.
This is a great idea. Please do this Articulate. It is so true that people get caught up in a debate there when you just want them to focus, but other times it can be helpful to have them see other comments. Would be nice on a person by person basis but that might be asking a bit much.
can't wait to try it!
If there is a password, is that shared also? Would be nice to have that included in the notification email.
Hi Jaci! You can request reviews from non-seatholders right now!
Simply enter the email of your non-seatholder and click "Add" row in the list. The email will be added to your list of reviewers. The process will be the almost exactly the same for them as a seat holder.
Hi Rebecca - great question! The Requester has the ability to share a custom message with their Reviewer(s). The password can be included there and will be displayed in the email the Reviewer receives.
Hi Phil - Apologizes I missed your last part originally! That's something we've talked about internally as well! A "frequent reviewers list" that includes emails, or something along the lines of what you are suggesting. I've got it added to our feedback list!
It would be good if you could add items to the message via checkboxes such as the password.
But also the option to send via your own email. You should be able to press a button that populates your email or at least a button to copy the text
@Rebecca, that is a great suggestion! Usually, I sent out an email with the link and password so having that automated in the notification email will be ideal.