Moving quickly on your feedback to improve team folders

Hi everyone,

On October 4, 2023, we launched team folders for Rise 360 in a public beta.

This was one of our most requested enhancements. With team folders, you and your team can now organize and collaborate on courses team-wide instead of managing them individually.

Team folders help separate private projects from those shared with collaborators. Shared projects now live in the Team section of the sidebar. When folks opened their Rise 360 dashboard on October 4th, they couldn't easily find their work. We acknowledge that the experience was confusing and frustrating.

We push hard to get top requested features like team folders into your hands, but we moved too quickly in this case. Our lesson learned: we should have rolled this out incrementally and been more intentional about not changing your workflow unexpectedly.

We heard you loud and clear! We appreciate your patience and feedback, which we're relying on to improve the experience ASAP.

We're quickly rolling out a series of updates to make it easier for you and your team to take advantage of the new collaboration features you've asked for while managing content the way you're used to.

Every course that was previously in your dashboard is available in My View. Our intention was for My View to be the Rise 360 dashboard replacement. But we've learned it's missing key features you depend on, such as the overall course count and viewing recent courses across personal and team folders.

In the next few days, you'll see additional file management options in My View that make it easier for you and your team to set up your shared folder structure in the new team folder section at your own pace. We're adding improvements to the way you manage the My View section. We're also working quickly to make it easy to identify recent projects. 

At Articulate, we’re constantly seeking ways to deliver value to you as quickly as possible. We recognize that we moved too quickly on this specific change and will handle changes like this more thoughtfully in the future.

Continue sharing your team folders feedback with us, and we'll report back on progress next week. We value your input!

- The Rise 360 Collaboration Team