Rise 360 Matching quiz not displaying properly on MAC - Text not wrapping

May 15, 2024

I have two published scorm that have a quiz. The quiz contains a matching question.

When accessed from a windows PC all is well

When accessed from a MAC (OS - Sonoma 14.4.1 / Browser Chrome Version 124.0.6367.208 (Official Build) (arm64)) - Without clearing the browser cache - NO text in matching question / After cache cleared - text appears but does not show 2nd line and does not wrap. Text is overlayed as below.

Anyone got a fix?

2 Replies
Jose Tansengco

Hi Mark,

Happy to help!

I'd like to ask a few questions to help clarify your experience:

Additionally, would you mind sharing your Rise 360 course's share link or Review 360 link here or in private by opening a support case for testing? We need to test your course to see if the behavior will appear on any Mac device.