"Hi Cindee, It's my pleasure; I'm happy to hear that using Ctrl+Alt+. works for you! Let us know if we can help with anything else."

"Hi Jeffrey, Your observation is correct; after converting to Modern Player, you need to update the Feedback Masters as well. My apologies..."

"Hi Paul, Thanks for reaching out! There is currently no way of starting a drag-and-drop interaction with some drop items alread..."

"Hi Sandeep, Sorry to hear you're running into this snag! I appreciate the troubleshooting you've done so far. Would you be willing to sha..."

"Hi Aukalen and Dominik, So sorry for the trouble with Word translation! The issue with Word translation export segmentation should have b..."

"Hi Melissa, Thanks for sharing what you see on your end! My apologies; I was not able to discuss adding a placeholder and focused on the ..."

"Hi Cindee, That's a good question! I ran some tests, and it's possible to override the built-in screen reader controls using triggers. Pl..."

"You're most welcome, Melissa! Glad to hear that inserting additional text boxes in the slide master layout works for you! Enjoy the holid..."

"Hi Romany, Phil is correct. For additional details, I'd like to share this item on our Sales and Support FAQ page: Will you delete all m..."

"Hi Melissa, I appreciate the video you shared! I'm unaware of any limit to the number of placeholder text boxes you can add to a slide ma..."

"Hi Shukurullo, Thanks for reaching out! Are you using the latest version of Google Chrome? If the issue persists after updating the versi..."

"Hi Dylan, So sorry you're experiencing this roadblock! I'm able to copy text from one Storyline 360 slide to another without issues. I'm ..."

"Hi Andreea, I'm happy to chime in! I looked at the screenshots, and if I'm correct, you are testing using an LMS. If so, have you tried t..."

"Hi Kim, Sorry to hear you're hitting this snag! I tested all versions of the Review 360 course, and they won't load on my end. Have you t..."

"Hi Brandan, Sorry to hear you're hitting this snag! It would be helpful to see the affected file and audio to understand why it fades in...."

"Hi Sherri, I'm happy to chime in! It would be helpful to see the affected Storyline file to understand why the Resources tab resizes in t..."

"Hi Erica, I'm sorry to hear you're encountering blurry screenshots and screen recordings in Storyline! You may find this article helpful ..."

"Hi Kelly, I'm happy to chime in! Glad to hear that this workaround works for you. There is no setting in Articulate 360 to set the suspen..."

"Hi Natalie, I can confirm that when publishing for video, closed captions are not included since there are no player elements included. R..."

"Hi Jurgen, Sorry for the trouble! What Kelly shared are the initial troubleshooting steps we recommend. The shortcuts should still work a..."

"Hi Kevin and Jurgen, Thanks for bringing this possible bug to our attention! I did the same tests as Jurgen but cannot replicate the issu..."

"Hi Anne, I'm happy to help troubleshoot! We can start by checking if you're working on your local drive; working on a network drive can c..."

"Hi Karl, Great call opening a support case; you're in good hands with Darwin! I see you're working on modifying the Storyline project fil..."

"Hi Edward, Thanks for reaching out! Storyline Sends This Quiz Data to an LMS; this is to help with tracking and how a user answers a..."

"Hi Philip, Sorry to hear you're hitting this snag! Would you be willing to share a copy of your Storyline file here or privately thr..."