Why are icons being inserted outstretched?

May 01, 2024

What is this, Articulate? Why aren't the icons being inserted in their right proportion? I know there's always something going on with the software, but this has been a recurring issue. For some reason, the icon appears with an insanely disproportionate width...

EDIT: Maybe it's a glitch because other icons work fine, but in particular, the skinny X icon comes out very outstretched. And for whatever reason, it's identified as a picture even though it's listed in icons. Great stuff

1 Reply
Jose Tansengco

Hi Edward, 

Happy to look into this for you!

Would you mind sharing a screenshot or a quick Peek 360 recording of which specific icon is not being inserted properly so we can check this on our end? I did a test using the first thin X icon that I saw and this is how it came out for me:

Additionally, can I ask if you can consistently replicate the behavior every time you insert the affected icon regardless of which file you are working on? I'm trying to isolate if the behavior is installation-related, or specific to the file you are working on.

Looking forward to your response!