Some businesses, including financial institutions and publicly regulated companies, are required by law to make sure their employees are properly educated in specific areas pertaining to their industry. This kind of training is often referred to as compliance training. If you’re an e-learning developer, you’ve likely had to create these types of courses. They typically cover topics such as workplace discrimination, ethics training, bribery prevention, and data security—crucial information that employees need to know to do their jobs correctly and avoid breaking laws.
I love to use Rise, the web-based authoring tool available in Articulate 360, to create compliance training. Why? Rise courses are easy to create, update, and collaborate on—which is important since policies change frequently. Rise also allows you to require learners to view all the content, which is important with compliance training since you need to be able to demonstrate that learners have been exposed to all the required information. And, of course, the responsive output from Rise looks beautiful across all devices employees use to access courses.
Here’s a sample compliance course built in Rise that covers how to avoid common workplace injuries. Click on the link below to check it out.
Now that you’ve seen an example course, let’s walk through some key considerations for compliance training and the Rise features I used to address them.
Use the Continue Block
As I mentioned earlier, one important consideration for e-learning developers creating compliance training is making sure learners can’t skip any content. This can be accomplished easily using the Continue block.
The Continue block is one of the block types available to you in Rise. It prevents a learner from moving on until they’ve seen all of the previous content.
To insert a Continue block, open up a blocks lesson. Click the “+” icon and from the block library select the “Divider” option. Here you’ll see the Continue block, which you can insert into your lesson.
A Continue block can work different ways, depending on which “Completion Type” you choose. The options are:
- None (Always Show Button): The Continue button is always visible. Learners can click on it anytime to move to the next block.
- Complete All Blocks Above: The Continue button is disabled until learners complete all blocks above the Continue block.
- Complete Block Directly Above: The Continue button is disabled until learners complete the block directly above the Continue block.
The example above uses a Continue button at the end of each blocks lesson with the “Complete All Blocks Above” setting.
Do you have a piece of custom interactivity created with Storyline 360 that you’d like to incorporate into a Rise lesson and make sure your learners complete? No problem. You can easily insert a Storyline block in your block lesson, and it will work with the Continue button as long as you follow these steps.
You can also use a Storyline block to track completion of a Rise course in your LMS. Choose to track completion based on a trigger, quiz result, or number of slides viewed in your Storyline block.
Enable Restricted Navigation
When you’re creating a compliance course with Rise, you’ll want to consider using restricted navigation in conjunction with your Continue block. Restricting navigation means your learner must click through each lesson in the order they are presented in the outline; for example, the learner can’t click ahead to the final lesson without viewing each lesson before it. You can adjust the navigation by opening your course settings and changing the navigation mode from “Free” to “Restricted.”
In addition to restricting your course navigation, you may want to include restricted navigation on any videos you’ve included so that learners can’t skip ahead through video content with the seekbar. To restrict navigation in a video, simply go to the Settings tab for the video in question and disable “Allow forward seeking”. Your learner will no longer be able to use the seekbar to skip content.
Require a Passing Score on the Quiz
Quizzing is another important aspect of your compliance courses. You want to make sure learners fully understand all the quiz questions and their correct answers. There’s a few tips you can follow to make sure that your quizzes are as compliant as possible.
First of all, you can control course navigation by requiring learners to pass a quiz before moving on to the next lesson. Just move open up your Quiz lesson, click the Settings option and switch “Require Passing Score to Continue” to the On position. When this setting is enabled, learners must achieve the passing score you define to advance to the next lesson in the course.
Another way to make sure your compliance courses are as effective as possible is to require that learners score 100 percent on the final quiz, and give them unlimited attempts. This will force the learner to repeat the quiz until they answer the questions correctly, which is about as certain as you can be that learners have understood the correct information. To change the passing score, open up your quiz lesson, click “Settings” in the top right corner, and adjust the passing score.
Creating compliance training is a snap with Rise. If you have any tips of your own for creating compliance courses with Rise, post them in the comments below!
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