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3 Tips for Clear & Helpful Navigation Instructions

NicoleLegault1's avatar
NicoleLegault1
Community Member
10 years ago

Navigation instructions are the part of your course that explains how learners should move through your e-learning. The details can vary, but usually, the instructions point out things like the next and back buttons, as well as features like volume or video playback controls.

Many course creators include navigation instructions in their e-learning out of habit. Others are required to include them in every course their organization creates. Whether you’re in the former or latter camp, I think we can all agree that any navigation instructions you include should be clear and helpful to your learners. So let’s zero in on a few tips for doing just that!

Consider the Level of Detail Needed

When you’re considering how much detail to include in your course navigation instructions, it’s always good to look to your audience for clues about their needs.

For example, in some organizations with more tech-savvy learners, you might not need to provide navigation instructions at all. For others, it might be the entire training audience, or maybe just a few pockets of users, who could use some navigation help.

Another factor to consider is how often your learners access e-learning courses. If e-learning is fairly routine, you might not need to cover every single navigation feature. However, if it’s something they only do rarely, it’s probably best to err on the side of caution and cover course navigation features with greater detail.

Make Navigation Instructions Optional

Typically, navigation instructions are presented at the very beginning of the course and the learner must view all of the instructions before they can proceed to the rest of the course content.

If you’d like to try a more streamlined approach, or if you’ve gotten feedback from learners that they find these instructions to be a waste of their time, here’s a great compromise: make them optional.

There are several ways for making navigation instructions optional, but one of the most popular ways is to use the lightbox feature in Storyline 360. Since a lightbox can be added to the course player, just add a label to the lightbox trigger button that says something clear, like “Navigation Help,” and then point this button out to your learners at the beginning of the course. That way they know that the navigation instructions are always available to them, wherever they are in the course and whenever they might need them.

Use Time-Delayed Prompts

Another brilliant way to provide navigation instructions is through the use of timed prompts, or hint captions. These prompts only appear after the user hasn’t clicked on a navigation button within a certain amount of time or within the right spot. One of the benefits of this kind of navigation help is that it’s more context-sensitive, as the instructions only pop up if the user seems unsure of where to click or what to do next.

More Resources

If you’d like to try applying the ideas shared in this article, check out 3 Subtle Ways to Integrate Navigation Instructions and snag the free Storyline 360 templates.

Do you have any navigation tips or tricks of your own? Leave a comment below or share your ideas in the E-Learning Heroes community! And don’t forget to follow us on Twitter for more e-learning advice every day!

Want to try something you learned here, but don't have Articulate 360 software? Download a free 30-day trial, and come back to E-learning Heroes regularly for more helpful advice on everything related to e-learning. If you have any comments, please share them below.

Published 10 years ago
Version 1.0
  • PeteBrown1's avatar
    PeteBrown1
    Community Member
    IF instructions are required (and I find it isn't often if the overall course design is well thought through and intuitive), I opt for the time-delayed option on some of the earlier screens. I usually do this by having a relatively long time set on the base of the slide (e.g. 30 or 45 seconds) and having a trigger that shows an instruction layer at 'end of timeline'. This way, if the learner does what is required within the 30 or 45 seconds and moves off the screen they don't see the instruction layer. If they take too long on the screen (or perhaps take a wrong action), they do.
    The best games take this kind of approach. Rarely are instructions explicit; players (learners, in our case) are given credit for being able to take appropriate action and get prompted with some kind of instruction only if and when it looks like it's necessary.
    • NicoleLegault1's avatar
      NicoleLegault1
      Community Member
      Great comments, thank you Peter for sharing your insights. Agreed that we should be aiming to make the course design and navigation intuitive so instructions aren't needed in the first place! Alas... sometimes they still remain necessary! Thanks again for sharing your comment :)
  • BillHire's avatar
    BillHire
    Community Member
    With the time-delayed prompts, I can see how this could be done with an animated gif of arrows, or something that will display after a certain amount of time has passed.
    • NicoleLegault1's avatar
      NicoleLegault1
      Community Member
      Right on, Bill! I think that's a great (and simple!) way to do it.
  • Love the tip about time-delayed prompts. My mind is blank right now and I can't think of what triggers would be involved to set this up. Is there an article or tutorial that covers this?
    • NicoleLegault1's avatar
      NicoleLegault1
      Community Member
      Hi Melanie! Thanks for posting your question. One thing you could do to keep it very simple is just place a text caption further along the timeline, say 10 seconds in. This way, if the timeline reaches 10 seconds and the learner hasn't moved forward, a caption/shape will appear letting them know what they can click on or do next. That's one idea! Hope this helps :)