I just love the resourcefulness and creativity of my fellow e-learning pros. In my experience, when they see a way to help their organizations save time, money, and hassle, they dig in their hee...
Published 6 years ago
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Hi Trina, We've had one instance of the former where someone completed a quiz and then the computer froze and he lost his work. Mostly it's the latter. I was given to understand that you cannot save responses to Knowledge Check after I had posted to you. This was during a Rise webinar. But I was curious as to why you would not be able to save responses in a quiz.
Hi again, Christabel. With regard to lessons with knowledge check blocks, here's my understanding: if the learner suspends the course while inside the lesson with partially answered Knowledge Check questions, it is expected behavior that the learner will resume at the beginning of that lesson and their responses will not be saved. However, if the learner suspends the course after they've completed a lesson and answered all Knowledge Check questions, their answers should be saved. So, to summarize, if you stop in the middle of a lesson, you lose progress in the lesson, which includes entered responses. This logic would also apply to quizzes as I understand it.
If I'm not correctly interpreting the issue you're seeing, or if you'd just like someone here to take a closer look at this, let me know and I'll open up a support case on your behalf.
If I'm not correctly interpreting the issue you're seeing, or if you'd just like someone here to take a closer look at this, let me know and I'll open up a support case on your behalf.