I'm working on a prerequisite "knowledge"-oriented tutorial right now for our Level 1 software class. The three-day class is where they will actually learn how to 'do' everything. The prerequiste tutorial is meant to give them some foundation knowledge on the architecture before they start class. I'm having trouble coming up with actionable objectives. It really is some stuff the trainer wants them to "know" and "understand" before they come learn how to apply it in the software. They want to save some class time. Do you have any tips on creating something effective and not just an info dump for something that is very info-oriented?