Blog Post
ShannonMcGinnis
Community Member
I used the scenario block for the first time to help sales reps best position a new product. I used "good" messaging and "better" messaging in the choices. The good is what I hear many of them say now--the best shows them a better way to add value for their customer. I will use this feature in many of my courses!
NicoleLegault1
6 years agoCommunity Member
Love to hear that feedback, Shannon! Thanks for leaving a comment. So happy the scenario block is a helpful addition for you.
- ChrisPedroza-906 years agoCommunity MemberReally like the scenario block and great scenario templates you have created, Nicole. Might I take a look at your customer service training as I don't see a link to it. Thanks!