Scenarios are a great way to bring your training to life. They add authenticity and personality to your courses through the use of characters and dialogue. Topics that are often challenging t...
Published 6 years ago
Version 1.0
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I used the scenario block for the first time to help sales reps best position a new product. I used "good" messaging and "better" messaging in the choices. The good is what I hear many of them say now--the best shows them a better way to add value for their customer. I will use this feature in many of my courses!
Love to hear that feedback, Shannon! Thanks for leaving a comment. So happy the scenario block is a helpful addition for you.
- Really like the scenario block and great scenario templates you have created, Nicole. Might I take a look at your customer service training as I don't see a link to it. Thanks!
