Well it definitely sounds extremely easy and simple when every single thread that's 5+ years old ends up with a Articulate employee going "thank you for your suggestion, we've added this feature for the future" or some empty sentence like that, when nothing ever changes.
I've been using Articulate professionally for about 5 years now, and not a single one of the features i've seen them say "we'll add it" have been added.
But then we have new features like integrated Review comments, which are honestly really amazing and work really well but it's fixing a problem that never existed. Review comments work perfectly as they are now, and there's no need to add them ON the app. just wasting resources to be honest.
Stuff like project breaking bugs, translations are finnicky, a lot of copy and pastes don't work, assets are in the project but appear as invisible and break the whole file....
Stuff like this is 100% hindering my job occasionally, purely based off on the app's performance, but here they are fixing an issue that was never there.