We’re committed to delivering you more value, more often—which is why we’re excited to introduce Articulate’s new beta program! Here’s what you need to know.
What Is It?
The beta program ...
Published 2 years ago
Version 1.0
Blog Post
Interesting,
So, let me see if I have this correct. Feature requests, which are still, after 5 years, are still waiting to be prioritised, have not been looked at and are shelved in favour of feedback that is already available in the forums.
I'm sorry, but this seems like a waste of money and time to me.
Was this a serious consideration by management or a lucky dip?
So, let me see if I have this correct. Feature requests, which are still, after 5 years, are still waiting to be prioritised, have not been looked at and are shelved in favour of feedback that is already available in the forums.
I'm sorry, but this seems like a waste of money and time to me.
Was this a serious consideration by management or a lucky dip?
Scraping feedback from forums is not as easy as it sounds given how much feedback there is to sift through and the mix of topics covered in one post. Surveys tend to allow for more focused data collection while keeping responses confidential.
- You are absolutely right. But it would still be nice if more insight were provided. It is sometimes difficult to understand why basic functionalities that are apparently easy to implement are left on the shelf. While functionalities that really seem less important are in new releases.
- Well it definitely sounds extremely easy and simple when every single thread that's 5+ years old ends up with a Articulate employee going "thank you for your suggestion, we've added this feature for the future" or some empty sentence like that, when nothing ever changes.
I've been using Articulate professionally for about 5 years now, and not a single one of the features i've seen them say "we'll add it" have been added.
But then we have new features like integrated Review comments, which are honestly really amazing and work really well but it's fixing a problem that never existed. Review comments work perfectly as they are now, and there's no need to add them ON the app. just wasting resources to be honest.
Stuff like project breaking bugs, translations are finnicky, a lot of copy and pastes don't work, assets are in the project but appear as invisible and break the whole file....
Stuff like this is 100% hindering my job occasionally, purely based off on the app's performance, but here they are fixing an issue that was never there. - My guess is your not familiar with forum feedback. Each thread has a topic. Most of the topics state the problem in the subject and following is a list of requests from many other Articulate uses who also would like the feature.
Also its not that difficult to get an AI to do the search and summarising for you.
So, Pano, unfortunately your answer is not addressing the issue here. its actually side stepping it, but thanks for the input.- Hi Martin,
It sounds like you're frustrated with how we're handling feature requests. I understand and will pass along your feedback. However, please be respectful of Articulate staff and community members as stated in the guidelines so we can keep E-Learning Heroes a safe and welcoming place for all https://community.articulate.com/articles/e-learning-heroes-community-guidelines
Thank you! :)
I actually don't read much frustration in Martin's response, but rather a critical tone. That's not a problem, is it? I know many Articulate users and they are just as critical. What I do read is a question. But I don't see the answer to that.
