E-Learning Challenge #47: Challenge | Recap
One of our most popular interactions is the call center scenario that ships with Storyline. It’s not popular because it’s the world’s best-lookin...
Published 11 years ago
Version 1.0
Blog Post
Wow, what an amazing challenge this turned out to be. As you may have read in the comments above. I set out to rebuild Tim Slade's awesome Storyline demo... In articulate Studio. I'd taken a quick look at Tim's Storyline file and noticed it where just 15 slides. Piece of cake!
Yeah... right. Taking a closer look at Tim's file I noticed he used feedback per answer, not per question and based on that feedback a different path would be available for the learner. Well done Tim! That is what makes a great personalized experience.
That also made my job harder as it meant creating slides for all possible variations and linking them together properly. Also I had to make various Avatar based versions for each possible path (including the introduction of the module).
I ended up with a whopping 84 slides and a navigation logic that was absolutely mind-boggling to create and maintain (and keep track of all together). Remember PowerPoint has no 'storyview', no scenes... nothing. The linking back and forth between slides became one big plate of spaghetti which I had to keep track of.
So what was supposed to be a quick rebuild to show off Articulate Studio turned into the most complex scenario driven Studio project I ever did (and will never attempt again). It took me about 16-18hrs to built so I had a couple of late nights this week.
I'm very proud of the result and am very glad I 'hung in there' as there where many frustrating moments where I just wanted to throw in the towel.
I think I tangled the spaghetti for all avatars and scenario's correctly and hope you like it... You should notice very little difference betweens Tim's version and this one.
Play it here: http://www.seriouslearning.nl/challenges/CallCenterTraining/presentation.html
Check out the PowerPoint file here: http://www.seriouslearning.nl/challenges/CallCenterTraining/CallCenterTraining3.pptx
Let me know what you think... don't report any bugs... I couldn't handle that ;)
Yeah... right. Taking a closer look at Tim's file I noticed he used feedback per answer, not per question and based on that feedback a different path would be available for the learner. Well done Tim! That is what makes a great personalized experience.
That also made my job harder as it meant creating slides for all possible variations and linking them together properly. Also I had to make various Avatar based versions for each possible path (including the introduction of the module).
I ended up with a whopping 84 slides and a navigation logic that was absolutely mind-boggling to create and maintain (and keep track of all together). Remember PowerPoint has no 'storyview', no scenes... nothing. The linking back and forth between slides became one big plate of spaghetti which I had to keep track of.
So what was supposed to be a quick rebuild to show off Articulate Studio turned into the most complex scenario driven Studio project I ever did (and will never attempt again). It took me about 16-18hrs to built so I had a couple of late nights this week.
I'm very proud of the result and am very glad I 'hung in there' as there where many frustrating moments where I just wanted to throw in the towel.
I think I tangled the spaghetti for all avatars and scenario's correctly and hope you like it... You should notice very little difference betweens Tim's version and this one.
Play it here: http://www.seriouslearning.nl/challenges/CallCenterTraining/presentation.html
Check out the PowerPoint file here: http://www.seriouslearning.nl/challenges/CallCenterTraining/CallCenterTraining3.pptx
Let me know what you think... don't report any bugs... I couldn't handle that ;)