Compliance E-Learning Examples #412: Challenge | Recap
The Motor of the E-learning World?
Designing compliance training that engages learners while adhering to regulatory standards can be...
Published 2 years ago
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I was busy the week of the Rise Microlearning challenge, so I thought this would be a good use of that feature, though I added a Storyline block too because I just can't help myself: https://360.articulate.com/review/content/5d49acd3-4bb5-4477-b193-febec7e63b71/review
So this is based on a Design Prompt in this book actually, which I checked out on Kindle Unlimited, called "The Book of Briefs".
The company name etc. is in there (Cupid Pups N Love, I didn't make that up lol, though I did make up a logo and color scheme) as a gourmet treats and pet art company, and the problem the company has is making compliance training, namely cybersecurity, relevant. I thought a good proposal would be something I've seen done with a Microlearning twist. I have seen companies send out emails and see who reported them appropriately to sort of test their IT systems. I thought the training for this small business could include that from IT (a weekly fake "malicious email" that employees should use the Outlook "Report" function on) and that the content to make compliance "engaging" would be relevant examples that matched the fake emails they might see that month. Some of the training budget would go to a raffle where employees could win if they "caught" and reported the weekly email (monthly raffle, 1 enter per correct report).
This one is more a template (I didn't make the actual fake email, just created a clear box, where the image could be inserted weekly). The facts would also change to the particular kind of email scam they were highlighting. What kinds of emails trip up their employees or similar employees? That kind of thing would be the driving content force (and was not in the prompt so I skipped over figuring that out entirely and just went with one that I found a relevant, recent statistic on).
To me, what makes compliance training engaging is that relevance piece---how does it really relate to me, how does it specifically help me. I thought the microlearning piece and looking at one email at a time made it digestible and more focused/engaging. And I do think it could be fun and still possible to do at a smaller organization (200-300ish employees was the case study) with a leaderboard and raffle drawing monthly--a little bit gamified and incentivized.
So this is based on a Design Prompt in this book actually, which I checked out on Kindle Unlimited, called "The Book of Briefs".
The company name etc. is in there (Cupid Pups N Love, I didn't make that up lol, though I did make up a logo and color scheme) as a gourmet treats and pet art company, and the problem the company has is making compliance training, namely cybersecurity, relevant. I thought a good proposal would be something I've seen done with a Microlearning twist. I have seen companies send out emails and see who reported them appropriately to sort of test their IT systems. I thought the training for this small business could include that from IT (a weekly fake "malicious email" that employees should use the Outlook "Report" function on) and that the content to make compliance "engaging" would be relevant examples that matched the fake emails they might see that month. Some of the training budget would go to a raffle where employees could win if they "caught" and reported the weekly email (monthly raffle, 1 enter per correct report).
This one is more a template (I didn't make the actual fake email, just created a clear box, where the image could be inserted weekly). The facts would also change to the particular kind of email scam they were highlighting. What kinds of emails trip up their employees or similar employees? That kind of thing would be the driving content force (and was not in the prompt so I skipped over figuring that out entirely and just went with one that I found a relevant, recent statistic on).
To me, what makes compliance training engaging is that relevance piece---how does it really relate to me, how does it specifically help me. I thought the microlearning piece and looking at one email at a time made it digestible and more focused/engaging. And I do think it could be fun and still possible to do at a smaller organization (200-300ish employees was the case study) with a leaderboard and raffle drawing monthly--a little bit gamified and incentivized.