Using Hints and Clues in E-Learning #367: Challenge | Recap
In a recent challenge, Jonathan wrote about his quiz makeover and how he removed the default submit button to increase the pace o...
Published 3 years ago
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In Priority or Not?, trainee 911 operators face the consequences of their decisions. They can also ask an experienced 911 operator or help manual for clues, but never a direct answer.
https://360.articulate.com/review/content/5719e7dd-d316-4fe4-8892-9a71e5f36a2a/review
https://360.articulate.com/review/content/5719e7dd-d316-4fe4-8892-9a71e5f36a2a/review
- Great demo. I would love to be in a facilitated conversation about how to assess these situations. I rated the missing person "medium" and the irate soon-to-be-ex-spouse "high," and would be interested to hear conversation on how to assess them. Thanks for sharing it.
- Thanks, Jodi! I envision this activity as part of long-term training including facilitated discussion just for that reason. There's a lot of nuances to these grey-area scenarios!
- Alicia, super demo. It makes you think and that's what counts. The Senior citizen missing always activates Nixel in our area, so I rated it correctly.
- Thank you! That's the goal, to think. Some choices aren't really wrong as much as they're just not the best choice. We had an unfortunate rule that if an elderly person called and says "they don't mean to be a bother", chances are it's probably very serious. They are often so worried about using emergency services that they end up getting hurt.
- This is a great demo, Alicia. I always believe the best way to turn users into learners is to make them think. A well designed challenge can do that, and good hints can make it even effectively.
- Great demo. Pleased to say I got all three right, but those hints were mighty helpful!
- I like the layout and presentation.
I felt that if audio was there instead of text for the caller's request, it would have been of more instructional value.
I understand that it's only a demo to address the weekly challenge. I'm just saying it from an ID perspective. Enjoyed the presentation :D- Thanks @Krishna, yes, I would use prefer voiceover artists for this one in a real project, especially to capture the tone and sense of urgency.
- Hi Alicia,
I loved the demo! Do you mind if I ask where you purchased your characters?- Hi Kandice, they're from illustrator Nicolette Ionescu as part of my Shutterstock subscription. Her collection is at https://www.shutterstock.com/g/Nicoleta+Ionescu
- Love them! Thank you! Your visual design including the characters are amazing!
- Very very well done, Alicia. I was captivated. And I really needed some hints because I made three mistakes on the first try. With the clues of course, it was easier for me, and for the victims I hope. I understand the concept of "grey area scenario": not easy to manage.
- Merci Thierry, I am flattered. You're right, this is a very tough course. I hope to eventually make a real one, I think the concept has a lot of potential for emergency services. It's great you made mistakes, because it's safe to make mistakes in this and that's what we want!
- Really engaging demo, Alicia! I rated the soon-to-be-divorced husband yelling on the lawn to be high priority, though. Mostly because I would be extremely freaked-out if that happened to me!
- Thanks Tracy! That's a tough one, isn't it? Emergency services response itself becomes intertwined with the event-will it make it better? Will it make it worse? Can response time and sirens escalate an issue? All variables to consider. In this case, if a unit was available, they'd still respond right away. Medium priority can also mean immediate response but not immediate threat to life or property. Still, domestic issues can escalate so quickly. For a real project, I'd make a separate training series just for domestic violence :) Thanks for playing!
