Correct use of "Mention" feature in the Articulate Review Tool w Univited Reviewers?

I read something in this site the other day while learning about the Review Tool that talked about use of the 'mention' (@name)strategy in Comments and Replies.

Can the "mention" feature in the Review Tool>Comment function be used with stakeholders who do not have an Articulate ID or who have not already entered into the review process with their first comment (and provided email)?  

For Example:  I tried to use 'mention' in a Reply to a reviewer's Comment, where the reviewer used the 1st name only of someone else in the company who was NOT previously provided the link.  I tried to use 'mention' like this: @cgorilla@companyname.com

I checked with "cgorilla" and he was not notified via email of my attempt to draw him into the fray. 

  • Can 'mention' be used in this circumstance?  
  • If yes, what is the correct technique?
1 Reply
Katie Gokhshteyn

Hi, Brad! Great question 🌟

You can certainly use @ to mention someone who does not have an Articulate ID. The key is that the person has to comment first. Then you can @ their email address in which they'll receive an email notification of any mention. Here's a quick Peek to walk you through!

And just a pro-tip that the Allow users without Articulate IDs to comment option will need to be checked.

SL

I hope this helps!