2-hr Navigation Restricted Course Finished in 10 Minutes

Nov 18, 2019

Hi Guys, 

This is an interesting one, at least to me. I have a number of 2-4 hour regulatory courses made in sl 360. These are published to SCORM and sitting on an LMS and I have a number of learners taking the courses. All the courses have restricted navigation, meaning the Next button on the page is inactive until the page timer plays out. The Seekbar and Menu are also restricted so the learner cannot jump through the slide or to the next page until the current page has played out completely. Also, these courses are all published in the standard (customized) sl player. Nothing other than what is built into sl. The completion is based on number of slides viewed. 

Yesterday, someone was able to complete 20 hours of courses in a day with extremely short times start and finish times recorded on the LMS. For example, an hour for a 3-hour course and two hours for a 4-hour course. These times vary for different courses, they aren't consistent. Also, this is for only 1-person and multiple courses. Other learners have normal times showing ie. two hours, 30 minutes for a 2-hour course, five hours for a 4-hour course, etc. 

I  suspect, rather groundlessly, someone either using an autoclicker or maybe editing the javascript to send the completion status or something else. Has anyone else faced a similar situation? Any ideas on what could have happened here? 

13 Replies
Leslie McKerchie

Hi Akhilesh,

Thanks for reaching out and letting us know that you're running into issues with your course restriction.

With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.

Melanie Sobie

They probably used keyboard navigation. Try taking a new instance of the course in your LMS and press the Tab key on your keyboard, which should show you the "area of focus" highlighed with a yellow outline. Keep pressing Tab until your area of focus is on the Next button, and then press Enter on the keyboard. I have seen that this is a way around locked navigation. 

Lauren Connelly

Hello ase asa!

Our latest update for Storyline 3 includes bug fixes that were released in Storyline 360 update 43. Have you updated Storyline 3 to make sure you're using Build 3.11.23355.0? 

Download the latest Storyline 3 update here.

If you are still running into this snag, you can connect with a Support Engineer to begin troubleshooting!