2 issues: (1) Bullet point are appear as Sigmas and (2) Wrong player font being applied
Apr 07, 2021
Hi I'm currently experiencing two issues with my project:
(1) Bullet Points are appearing as Sigmas after I replace fonts with Gotham Rounded Medium. Reference attached images.
How bullets appear in workspace (desired state)
How bullets appear in preview & review
I have turned "Modern Text" on/off to no success and even uninstalling/reinstalling the font. However, when other members of my team update the fonts they aren't experiencing this formatting issue.
(2) In the player, my fonts are appearing as Times New Roman even though player fonts are set to Gotham Rounded Bold. Reference image below.
Any assistance with troubleshooting this would be appreciated.
Thank you.
3 Replies
Hi Bradley,
Thanks for reaching out, and welcome to E-Learning Heroes!
You mentioned your teammates have also updated their fonts and don't seem to run into these issues. Are they also using Gotham Rounded Font?
If so, it's possible the font installation may be causing issues. Feel free to connect with our support team, and they can help narrow down the cause!
SUBMIT A CASE.
Hi Ren,
Yes, the other members of my team are also using the Gotham Rounded font.
Thanks I'm reaching out to the support team.
Thanks for the update, Bradley.
I can see that you are now working directly with Lianne, so you're in great hands.