Anyway to prevent the resume prompt once user has finished?

Jul 02, 2013

I have set up my Storyline module to prompt the user to resume where they left off if they exit the course. I am wondering if there is any way to disable this prompt once the user has completed the course?

The reason I am asking is that there is a Restart button on the LMS and when users click this the Storyline module is launched and then prompts the learner to resume where they left off - people are finding this confusing because they have already clicked a button to restart.

20 Replies
Nancy Woinoski

Hey Mike you know what they say about assuming .   I have not tried that primarily because I have no idea what it does. I want users to be able to bookmark where they left off until they complete then I want them to be forced to the first screen if they restart the course after completion. I assume the LMS supports bookmarking - it is SumTotal  (not sure what version the client is running though).

So are you saying that is I set "When running in LMS, ignore Flash cookie" that Storyline will not prompt the user to resume where they left off but that the LMS might be able to take over bookmarking?

Ashley Terwilliger-Pollard

Hi Ganesh,

I'm not sure the code solution you mentioned in regards to Studio, but as far as I know there isn't a way to change the behavior in Storyline. If the user has completed the course, and chooses to resume though - they shouldn't be able to change their answers or score if that is what you're concerned about? 

Ganesh Ubhare

Hi Ashley,

Thanks for your reply.

It looks like someone has hacked a solution to this issue. However the post is quite old from 2011 and storyline only launched in 2012 so I am assuming it must be for studio. Please see the link

I am looking for similar solution. We want to users to go through the course but once once it completed and user revisits the the course if the user resumes it always take him to the last page. I want the users to start from first page when they revisit the same course after completion.

Hope someone helps me out.


Ashley Terwilliger-Pollard

Hi Ganesh,

I suspect it's for Studio as well - but you could always look at it as a starting point for Storyline? Code in general and modifying the published output is not something I'm able to assist with - but it's always worth a try if you've got the skills and time? Just do a save as so you don't mess up your regular output. ;)

Ravi Sharma

Hello All,

We have a similar requirement. Has anyone worked on this?



we have a course which should show "resume" option when course is incomplete and it work correctly as default feature provided by Storyline, however when use reaches the final complete screen and close the course and restart it doesn't ask for "resume" we want to show the "resume" option always to the user.

Any help will be highly appreciated.


Ravi Sharma

Hello Alyssa,

Thanks for replying!

I will try to attached my story file for your review. however I will try to provide some insight here:

  • We are using Articulate Storyline 2 
  • Publishing SCORM package as SCORM 2004 3rd Edition
  • we are using CLOUD.SCORM.COM for testing
  • We are using JavaScript extensively to track the user progress during quiz
  • Once user completes the quiz, we are updating the LMS with complete status using JS
  • Resume dialog box comes every time user restart the course and its working as per the requirement. However once user completes the quiz and we send Complete status to LMS via JS, resume dialog box stops coming and it take the user to the first slide of the course and this is the problem which we are trying to resolve.

 thanks for your help.

Kelly Auner
Hi Danielle!
Since this is an older thread with different issues being discussed, can you clarify what you’re looking to do? When creating a course in Storyline 360, you have the ability to change the resume behavior to prompt to resume, always resume, or never resume.
You can do this by navigating to the Home tab:
  • Click Player
  • Click Other (in the Custom panel)
  • Under Resume, you can choose from always resume, never resume, or prompt to resume

Please let me know if you have additional questions!