Bugs- "NEXT" player button not appearing
May 07, 2021
I just built a course that uses custom next/previous triggers. I do custom instead of the navigation restrictions because I have a lot of interactivity within the course; I don't want the next button to be enabled when the slide ends but rather when the user completes the activity or clicks in a specific spot.
I had a user get "stuck" on a slide (I think the timeline randomly froze, or maybe the trigger just didn't work), and the next button was never enabled. Everything had loaded on the screen. I have been unable to replicate the problem on my own, but the user sent a screenshot which shows the problem.
Does anyone out there have any recommendations for avoiding these bugs where a trigger just doesn't work or the slide timeline gets stuck? Or perhaps a way to program around the bug (ie, add a bunch of triggers associated with different cue points to change the state of the next button to normal?).
Also, does anyone know: If a timeline gets stuck because of a bug, does Storyline register the timeline as paused? If so, is there an extra trigger I could create to work around this?
Or is there even a way around these bugs or is it just a fact of life when working with Storyline?
I've included the Storyline file of the one slide that had the issue.
All ideas/thoughts/contributions are greatly helpful. Thank you!