chat

Hello Vincent! 

Happy to assist you with Storyline 360!

I'd recommend opening a private support case so you can speak with our Support Engineers directly. 

In the meantime, I'd like to send the Storyline 360 Support Articles your way as a point of reference. 

Hope this helps!

Thank you Luciana

I recreated that specific slide and it fixed

Vincent Gauthier
[<!--company-->]
Toll-Free: 1.877.409.0800
[LinkedIn][Facebook][Instagram]
[Top Fleet Employers]
Top Fleet Employer
The information contained in this email message is privileged and confidential and is intended for the use of the individual or entity to whom it is addressed. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately by telephone or email and delete the message.
Les informations contenues dans ce message électronique sont privilégié et confidentiel et destiné à l' usage de la personne ou l'entité à qui adressé. Si vous n'êtes pas le destinataire prévu, vous êtes informé par la présente, que toute diffusion, distribution ou copie de cette transmission est strictement interdite. Si vous avez reçu ce message par erreur, s'il vous plaît aviser immédiatement l'expéditeur par téléphone ou par courriel et supprimer le message.

Hi, Vincent.

I'm happy to hear you were able to get the issue fixed!

I just wanted to add a quick note: it looks like your signature with contact information came through when you replied via email. You can remove it by clicking ‘Edit’ below your response. Here’s a quick Peek 360 video if you need help.

Good morning Maria,

How do I have access to chat, I did it once but I am not able to do it anymore.

I can only send email to you and wait for a response

Thanks

Vincent Gauthier
.

Hi, Vincent. 

Thank you for reaching out!

You can contact our support team through this link. 

Let me know if you have additional questions!