If I setup a new double click trigger it works. If I use an existing double click created in a file from a previous build (probably pre 2023) it does not. Reinstalling a previous version of storyline (v.74.39180.0), it works fine.
I have created an example file with several buttons in SL 3.60 (Jan 2022) - there is no problem with these buttons in SL 3.79 (double click and hover is ok)
please upload a minimal .story file with one or more faulty buttons - then I can look at the file
if no support request is sent to articulate with an example of the bug, the bug will never be fixed and you will have to stay with the old storyline version forever
As Jurgen shared, it would be helpful to take a closer look at the affected project file and test the behavior on our end. Feel free to share it here in the discussion or privately through a support case. We'll delete it from our system as soon as we're finished troubleshooting!
2 Replies
I have created an example file with several buttons in SL 3.60 (Jan 2022) - there is no problem with these buttons in SL 3.79 (double click and hover is ok)
please upload a minimal .story file with one or more faulty buttons - then I can look at the file
if no support request is sent to articulate with an example of the bug, the bug will never be fixed and you will have to stay with the old storyline version forever
Hi Mike!
Sorry to hear you've run into this snag!
As Jurgen shared, it would be helpful to take a closer look at the affected project file and test the behavior on our end. Feel free to share it here in the discussion or privately through a support case. We'll delete it from our system as soon as we're finished troubleshooting!
Looking forward to hearing from you!