Exit Trigger when Timeline Ends does not close course

Apr 04, 2022


I have a course with an Exit course trigger that does not work when published to Review.

Trigger is set to Exit course when the timeline ends on this slide.

works perfectly in Preview within Storyline but does not work when published to Review.

I have tried setting the Player Other setting to open in a new window and the does not do the trick.



6 Replies
Andrea Koehntop

Hi Sarah, and thank you for sharing your .story file with us!

I apologize that the exit trigger is not working for you in Review 360.

Which browser are you using to review the course? The exit course trigger in Review 360 doesn't work in all HTML5 browsers due to browser limitations. However, they'll work in browsers that allow tabs to close programmatically when your published output is hosted on a web server or LMS.

Please let me know if you have any additional questions.

Jose Tansengco

Hello Jessica, 

Happy to help!

The exit course trigger in a course users a variable in the scormdriver.js to control its behavior. This article explains this in full detail: 

If you wanted to add the Exit Course button in the Player directly, you can do this in Player settings:

Hope this helps!

Joe Potter

I recently ran into the same issue. Exit trigger not working across browsers.

Adjusting the scormdrive.jr file to the following did not provide a fix.

  1. Find this line of text: var EXIT_BEHAVIOR = "SCORM_RECOMMENDED";
  2. And change it to: var EXIT_BEHAVIOR = "ALWAYS_CLOSE";
  3. Republish your course.

If it still doesn't work, try changing the line in step 4 to: var EXIT_BEHAVIOR = "ALWAYS_CLOSE_TOP";

Restarted my machine and still not working.