Figure has been cut off Nov 18, 2022 By matt potigeter I have an equations and the number answer figure is cut off... how can I display the full number?
John Morgan Staff over 1 year ago11/18/22 at 4:23 pm (UTC) Hi Lauren, I'm sorry you're having an issue with your numbers not displaying as they should! Would you be able to give some more details on your situation and possibly share your file here or with our support engineers privately in a support case? Thanks for reaching out!
matt potigeter Author over 1 year ago11/20/22 at 6:13 pm (UTC) Hi John, See attached a screenshot and the file cut_off_figure.docx CL_Money_Land_saving_figure_cut_off.story
Jürgen Schoenemeyer over 1 year ago11/20/22 at 9:19 pm (UTC) upgrade to modern text rendering https://articulate.com/support/article/Storyline-360-Modern-Text-Rendering result:https://360.articulate.com/review/content/dcf2b739-a287-48e2-a394-9057b1b5acb2/review
matt potigeter Author over 1 year ago11/21/22 at 12:21 pm (UTC) Hi Thanks for this. I have tried that but it still cutting off the figure. See the file. CL_Money_Land_saving_figure_cut_off.story
Jürgen Schoenemeyer over 1 year ago11/21/22 at 1:48 pm (UTC) I have published your second version to review 360 https://360.articulate.com/review/content/74d01341-c331-495d-bdb8-6eb39f1b1c19/review it seems to be a browser problem top: Chrome (error)bottom: firefox (ok) now resize Chrome Window it's a refresh problem in Chrome you should open a support case
Jürgen Schoenemeyer Jürgen Schoenemeyer over 1 year ago11/21/22 at 2:06 pm (UTC) remove the shadow in the text box result https://360.articulate.com/review/content/06595953-fc8a-44c3-bffc-8901858c2a4c/review
matt potigeter Author over 1 year ago11/21/22 at 7:48 pm (UTC) Oh my! I removed the shadow and it worked. Thanks you!!!!!! I will still fix my browser
Kelly Auner Staff over 1 year ago11/28/22 at 2:45 pm (UTC) Hi Lauren, I'm glad to hear you got this issue solved! Please reach out here, or privately in a support case if you need further assistance.
8 Replies
Hi Lauren,
I'm sorry you're having an issue with your numbers not displaying as they should! Would you be able to give some more details on your situation and possibly share your file here or with our support engineers privately in a support case?
Thanks for reaching out!
Hi John,
See attached a screenshot and the file
upgrade to modern text rendering
https://articulate.com/support/article/Storyline-360-Modern-Text-Rendering
result:
https://360.articulate.com/review/content/dcf2b739-a287-48e2-a394-9057b1b5acb2/review
Hi
Thanks for this. I have tried that but it still cutting off the figure. See the file.
I have published your second version to review 360
https://360.articulate.com/review/content/74d01341-c331-495d-bdb8-6eb39f1b1c19/review
it seems to be a browser problem
top: Chrome (error)
bottom: firefox (ok)
now resize Chrome Window
it's a refresh problem in Chrome
you should open a support case
remove the shadow in the text box
result
https://360.articulate.com/review/content/06595953-fc8a-44c3-bffc-8901858c2a4c/review
Oh my! I removed the shadow and it worked. Thanks you!!!!!!
I will still fix my browser
Hi Lauren,
I'm glad to hear you got this issue solved! Please reach out here, or privately in a support case if you need further assistance.