Guidance needed with show layer
Feb 01, 2016
Good morning,
I'd appreciate any thoughts on how to set this up properly. I've got 4 menu objects with hotspots that must be reviewed in order. I want a message to display to remind them of this if they click out of order. I've got triggers set on three objects with different conditions set. So the trigger is set up like this: Show layer X when user clicks hotspot if variable1 = False. Then some of the triggers include OR other variable = False.
The only checkbox I've got on the layer is keep user from clicking on base layer. Otherwise, there's just text and an Exit button.
What's weird is one of the menu items is firing the layer but then it closes right away and moves to the first slide in that scene. The other two menu items, when clicked, is not opening the layer at all.
I'm going to go eat something and clear my head! If you see something in obvious in what I've done or omitted, I'd appreciate the help.
Thanks!
12 Replies
Hi, Cheryl -- Many thanks for reaching out with your question here! Might be most helpful for others to chime in to assist if you were able to share your file.
All you'd need to do to upload here in the thread is click on the grey ADD ATTACHMENT button in the bottom left of the reply box and browse from there!
Unfortunately, I'd have to remove too many slides to not share proprietary information. I could send it to support, though, correct?
Certainly, Cheryl! You are always welcome to work with our 24-hour Support Engineers using this form.
I will, however, be sure to follow along with their progress so I can share general updates here in the thread for others who may benefit, as well. :)
Cheryl,
If the segments have to be viewed in order, I favor controlling when the objects appear (unless, of course, part of what you are teaching involves the user being able to choose the correct order.) Take a look at the restricted portion of the attached sample. No need for error messages. The users just click and go. These buttons jump to slides, but could just as well show layers.
Hi Cheryl!
Looks like you did reach out to our support team (00733015) and Renato is currently assisting you :) I'll continue to follow along.
Walt, that's a very logical approach. Thank you so much for the example. I appreciate it! I will definitely keep that for reference. Thanks for your time.
Hey Cheryl!
I popped in to check on your case this morning and looks like Renato is continuing to assist you.
Thank you, Leslie. I figured out I left out an IF statement on one of the issues. I think Renato has pointed me in the right direction with the other issue with reordering of triggers. Thanks for checking in!
Awesome! Thanks for the update Cheryl :)
Hello Community:
I've come across an issue with two slides both in different scenes where I have multiple layers on both with Triggers via hotspots to move from one layer to the next. On two slides in particular when I preview the slide it works fine, but if I preview it by scene, one of the triggers is taking me to a different slide rather than a layer within the slide itself. I've checked all the triggers but I can't seem to figure out what's happening.
Hello Pierrette!
Sorry to hear you're hitting this snag. If you're comfortable sharing your file here, it will help folks understand your project setup and offer the best suggestions!
Feel free to use the Add Attachment button in your reply window to upload your file!
Thank you Community Hero's
I actually decided to re-create a new slide and delete the one with what appears to have bugs
Thank you.
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