HELP Customer's Course ERROR - LMS did not return valid status code
I need help fast. The customer uses an LMS. We determined months ago that AICC, complete/incomplete worked to track completions in their system. There system has not changed.
The Storyline 360 course was republished about a month ago using the same publish settings. They were pointing to the /index_lms.html file.
However, the customer is reporting that the link gives an Error - LMS did not return valid status code error. I have attached the screen shot. They are using Chrome. The error is intermittent. The old index_lms_html5.html works sometimes but not others.
They tried to link to the story.html file instead but, of course, that does not track completions.
Any ideas? Thanks, Denise