3 Replies
Walt Hamilton

Part of the problem is design and part is testing protocol. So the intuitive method to test it is to try an incorrect answer to see if that part works, then a correct answer to see if that part works. Intuitive, but incomplete. You also have to test to see if the correct answer works by itself.

 I find if I try it with the correct answer first, it works. If I try an incorrect answer first, it doesn't. That means the problem is with the Incorrect design. One symptom is I don't see the Incorrect layer unless I press submit twice. That's because you have it set to two attempts, but don't have a Try Again layer. When an interaction is submitted with an incorrect answer, it shows the Try Again layer. Since this has no Try Again layer, nothing appears to happen. When Submit is pressed again, it is the second try, and the Incorrect layer shows. The customary action is for the Try Again layer to have a message, then the Continue button closes it, and the learner can try again. The Incorrect layer shows a message on the final attempt, and the Continue button jumps to the next slide. In this case, no layer is shown for the first miss. Then the second miss shows the Incorrect layer, but its button doesn't jump, it just hides the layer. That makes it appear as if the learner can try again, but they can't really. If you continue submitting Incorrect answers, the Incorrect layer shows, but since you have exhausted your allowable attempts, you are not allowed to submit the correct answer.

You can check this by submitting a correct answer the first try.

To correct it, you need to give the Incorrect layer a jump to next slide trigger (after the close this layer) trigger. If you want multiple attempts, you need to build a Try Again layer.