Hyperlinks are not working on iOS

Mar 31, 2021

I have added Hyperlink for text but the hyperlink is not working on iOS.

In my current project, there is an accessibility text spacing requirement so I have added below trigger

"set player.AccessibleText to value True "   

When I have disabled the above trigger then a hyperlink is working on iOS and after enabling the trigger it is not working.

Please give me a suggestion for the same 

7 Replies
Varsha Gangwal

hi,

I have added Hyperlink for text but the hyperlink is not working on Android.

In my project, there is an accessibility text spacing requirement so I have added below trigger

"set player.AccessibleText to value True "   

When I have disabled the above trigger then a hyperlink is working on iOS and after enabling the trigger it is not working.

Please help me out for this.

Lauren Connelly

Hello Prajakta and Varsha!

Thank you for bringing this to our attention! I'm seeing the behavior on my end where hyperlinks don't work when accessible text is turned on when viewing the course in an iOS environment.

I've reported this bug to our team. They'll take a look and determine what next steps are. We'll keep you updated in this discussion!

Leslie McKerchie

Hello again, Prajakta and Varsha!

I wanted to pop in and let you know that we released another update for Storyline 360 today. Your hyperlinks should open when clicked when the accessible text is on using both iOS and Android.

Please launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.

Please let us know if you have any further questions!