Image resizes in preview

May 29, 2023

Brett Simpson
By Brett Simpson

I've added a blank world map image, created a hotspot over certain areas for learners to select.

When previewing, the image has shrunk & shifted, placing the hotspots not in the desired location.

I can't group the hotspots with the image & even placing the image as a layout in a new masterslide layout, it still resizes... 

Got me stumped.

3 Replies
Jose Tansengco
11 months ago05/29/23 at 7:16 pm (UTC)

Hi Brett,

Happy to help!

I'd like to ask a few questions to help clarify your experience: 

  • Are you able to replicate the behavior using any project file, or is the behavior specific to your map image?
  • Is this your first time seeing this behavior?

Additionally, it would be easier for us to see what's going on if we could take a look at your project file for testing. 

Would you be willing to share a copy of your project file here or in private by opening a support case? We'll delete it when we're done!

Brett Simpson
11 months ago05/31/23 at 11:34 pm (UTC)

Hi Joe,

Apologies for not responding sooner. Thought I would bring the project into the office and try again... had same issue when I opened it up, inserted a different image & it didn't resize, so I deleted the original 'world map' image and re-inserted, and it seems to be working fine.

Still not sure what I was doing wrong or different, but it's OK (for now) ;)  

Thanks

Brett 

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