I have a slide that is acting quirky. All of the static images on the slide are flush against the end of the timeline-they're supposed to be seen throughout the animation. But when it's published, some of the images disappear. If I manipulate the length of the timeline, making it in increment longer, still keeping everything flush to the end, all of the images disappear a split second before the timeline runs out, leaving the user staring at a blank screen instead of the scene that should still be there.
Well, whaddya know? There it is when you right click on it in the timeline. I missed that little tidbit of information somewhere in the learning process.
I have the same issue. The objects that are not ticked "show until the end" DO STAY after the timeline finishes, but I have one picture that disappears, although I clicked "stay until the end". The only difference with these pictures is that one arrives at 2sec, whereas the other one is there since the beginning of the timeline.
Any idea why an image disappears before the end of the timeline, even when the little arrow showing it should be shown after is there?
I'm having this same issue. I can't post the sample here because it has client account information. But it's a screencast slide in view mode. I put rectangles over the client account information and set to "Show Always" and even went back and undid that and did "Show Until End" so that was checked and then set "Show Always" so that even in the grayed out state, "Show Until End" is checked. But those rectangles just keep going away at the end of the slide, leaving all of that client info glaringly obvious - because when the rectangles go away, it almost makes it look like I am flashing them the info! Anyone have ideas?
So, it's a single video recording, correct? Does sound a bit strange - are you able to share anything from the file? Maybe a screenshot of the timeline?
If you'd like, you're welcome to send the file in to us using a support case. If you'd like, you can request my attention in the case details. I'd be happy to take a look. If I can't figure out what's happening, I can request the assistance of our support team.
OMGoodness. I am such a dork. I figured it out. When Storyline created the individual slides from my screencast, the rectangles and captions were all set to animation "fade out" - so even though it was the end of the timeline, those "faded out" right as the timeline ended. I removed the animation and issue is resolved.
Hopefully, this will help someone in the future who has a "brunette" moment!
I'm so glad I'm not the only dork! We had a similar issue several weeks ago and when I happened to read this I realized that the default animation of fade out is exactly what was causing our issues. (If I explained all the details, it would prove I'm an even bigger dork. ) Away, wanted to let you know that you didn't have to wait long to help someone. Thanks!
I cannot believe the fade thing is set as default. I just had this issue. I've used Storyline for 8 years now and not until I reinstalled with a fresh Storyline 360 did this happen.
There isn't a way to set the default animation type for recordings at the moment, but it's an idea worth exploring! I'll document each thought from this discussion and let you know if we add this option in the future.
15 Replies
Here's a working link.
http://ajlearningworks.com/test/story.html
Sounds like you need to set each of them to be "Show Until End"
Each one of the Timeline Image Objects should have a little triangular symbol at the far right hand side.
Bruce
Well, whaddya know? There it is when you right click on it in the timeline. I missed that little tidbit of information somewhere in the learning process.
Thank you!
LOL - there's a few of those!
Glad it is all OK now.
Bruce
Hi
I have the same issue. The objects that are not ticked "show until the end" DO STAY after the timeline finishes, but I have one picture that disappears, although I clicked "stay until the end". The only difference with these pictures is that one arrives at 2sec, whereas the other one is there since the beginning of the timeline.
Any idea why an image disappears before the end of the timeline, even when the little arrow showing it should be shown after is there?
Hi Helene,
Any chance you can share your .STORY file here, so we can see what's happening with the image?
Thanks!
I'm having this same issue. I can't post the sample here because it has client account information. But it's a screencast slide in view mode. I put rectangles over the client account information and set to "Show Always" and even went back and undid that and did "Show Until End" so that was checked and then set "Show Always" so that even in the grayed out state, "Show Until End" is checked. But those rectangles just keep going away at the end of the slide, leaving all of that client info glaringly obvious - because when the rectangles go away, it almost makes it look like I am flashing them the info! Anyone have ideas?
Hi Kristen,
So, it's a single video recording, correct? Does sound a bit strange - are you able to share anything from the file? Maybe a screenshot of the timeline?
If you'd like, you're welcome to send the file in to us using a support case. If you'd like, you can request my attention in the case details. I'd be happy to take a look. If I can't figure out what's happening, I can request the assistance of our support team.
Thanks!
OMGoodness. I am such a dork. I figured it out. When Storyline created the individual slides from my screencast, the rectangles and captions were all set to animation "fade out" - so even though it was the end of the timeline, those "faded out" right as the timeline ended. I removed the animation and issue is resolved.
Hopefully, this will help someone in the future who has a "brunette" moment!
Hi Kristin,
Ah-hah! Nice job :D Happy to hear you were able to get this working.
Hope you have a great weekend!
Christine
Kristin,
I'm so glad I'm not the only dork! We had a similar issue several weeks ago and when I happened to read this I realized that the default animation of fade out is exactly what was causing our issues. (If I explained all the details, it would prove I'm an even bigger dork.
) Away, wanted to let you know that you didn't have to wait long to help someone. Thanks!
Happy Friday!
~Tessa
I just posted elsewhere about the timeline issue, I wonder if this is still an option. I'll check it out.
Thanks Kristin,
I cannot believe the fade thing is set as default. I just had this issue. I've used Storyline for 8 years now and not until I reinstalled with a fresh Storyline 360 did this happen.
Colin
Hello Colin,
Thank you for reaching out!
There isn't a way to set the default animation type for recordings at the moment, but it's an idea worth exploring! I'll document each thought from this discussion and let you know if we add this option in the future.
Over 8 years later your admission to a "brunette" moment helped me fix a "blonde" moment. Thank you.