Me voici bloqué et en incapacité d'ouvrir un de mes projets ! cela fait des mois que je travaille dessus.
Les versions de storyline sont gérés par mon entreprise, nous ne pouvons pas avoir les dernières versions. J'ai eu la semaine dernière, une montée de version et depuis je ne peux plus ouvrir mon fichier avec le message en PJ. C'est plus qu'embêtant. Ce n'est pas la première fois que cela m'arrive (mais pour d'autres raisons que j'avais identifiée) mais là je ne sais pas quoi faire... je ne sais même pas de quelle version le message me parle.
I see that you have opened a support case. Great call! I see that you are working with my colleague Darwin so you are in good hands!
We'll continue the conversation over in your support case. I have included the version information you included in your latest reply so they are up to date!
3 Replies
you have a problem with a new feature, that was integrated June 2022
https://articulate.com/support/article/Storyline-360-Accessible-Quiz-Results#compatibility
there is a method to downgrade
if it don't work, open a support case
Thank you for your answer.
My version is older than june 2022, so i don't inderstand. I can't downgrade because the version of articulate is managed by my company.
I will try to contact the support case.
Thank you.
Jérémy
Hello Jérémy,
I see that you have opened a support case. Great call! I see that you are working with my colleague Darwin so you are in good hands!
We'll continue the conversation over in your support case. I have included the version information you included in your latest reply so they are up to date!
Have a great day and happy developing!