I'm not sure what happened, I've never had this before. When I insert a JPG it places the image 90 degrees off, and when I correct it looks fine building the slide, but when I play back, it rotates back and stretches to fit the spot.
Works like normal when the image is a PNG, so for today I'll just continue to work with PNG images, but I wanted to report this. I've never seen it before.
you can send bugs like these directly to the support team of Articulate and if possible your Storyline file so they can take a look into this. :) Plus the information, which version of Storyline you use. Maybe you only need to update your version, if you didn´t for a long time. If you recently updated, you can also downgrade to an earlier version, where this bug didn´t exsist. But still report something like this, so they can take a look. The support always helped me with issues and they are very nice. :)
1 Reply
Hi Norma,
you can send bugs like these directly to the support team of Articulate and if possible your Storyline file so they can take a look into this. :) Plus the information, which version of Storyline you use. Maybe you only need to update your version, if you didn´t for a long time. If you recently updated, you can also downgrade to an earlier version, where this bug didn´t exsist. But still report something like this, so they can take a look. The support always helped me with issues and they are very nice. :)
Regards
Susi